FOOD SERVICE ASSISTANT

Advocate Health•Bermuda Run, NC
•$19 - $28

About The Position

The Food Service Assistant prepares and serves food for patients, visitors, retail areas, and catered events while following approved diet guidelines, standardized recipes, portion standards, productivity requirements, and sanitation procedures. The role assembles patient and mobile meal trays, prepares snacks and other food items, and delivers meals and supplies to patient rooms and hospital units. It may also include cafeteria service, cash-register operation, and cash reporting. The assistant supports catered events and promotions, maintains food-service areas, and monitors food temperatures and safe food-handling practices. The position requires operating food-service equipment and performing physical work in a kitchen and hospital environment, including potential entry into patient isolation rooms with appropriate coverings.

Requirements

  • No formal education required.
  • No experience required.
  • Basic knowledge of food service in a hospital, hotel, restaurant, or related environment.
  • Ability to read and understand written and oral communications.
  • Good communication and customer-service skills for interacting with internal and external customers.
  • Intermediate computer skills in Microsoft Office or similar products, including ability to use email and the internet.
  • Ability to lift up to 40 pounds from the floor to a maximum height of 5 feet and to lift and carry up to 40 pounds at waist height a reasonable distance.
  • Ability to push or pull with 20 pounds of force.
  • Ability to stand, walk, reach above the shoulders, squat, bend, twist, kneel, and climb during the shift.
  • Ability to safely use necessary powered equipment.

Responsibilities

  • Assemble patient and mobile meal trays and meals according to approved diet guidelines, portions, and productivity standards.
  • Load and transport food carts and deliver patient meal trays to rooms according to established procedures.
  • Serve cafeteria visitors, maintain cafeteria cleanliness, operate the cash register, handle cash, and complete reports and balancing sheets as needed.
  • Perform kitchen and cafeteria cleaning using established sanitation procedures; wash pots, pans, and dishes.
  • Assist with preparation, delivery, setup, cleanup, and presentation of catered and specialized events, including special-day promotions and decorating.
  • Display daily specials and coordinate food preparation and presentation for major catering.
  • Prepare snacks, beverages, sandwiches, and other patient food items according to standardized recipes and approved diet guidelines.
  • Prepare, arrange, serve, and replenish food, beverages, and condiments in retail areas and the kitchen.
  • Prepare entrees, grill and deli sandwiches, and salads, emphasizing garnishing and presentation.
  • Replenish food-service areas with dishes, utensils, glassware, napkins, and trays.
  • Deliver and stock nursing units, doctors’ lounges, same-day surgery, and emergency rooms according to procedures and productivity standards.
  • Monitor food temperatures and follow procedures for safe food handling and prevention of foodborne illness.
  • Operate necessary equipment, including dish machines, tray lines, and garbage disposals, safely and effectively.
  • Perform other related duties as required.

Benefits

  • Paid Time Off programs
  • Medical, dental, vision, life, and short- and long-term disability benefits
  • Flexible Spending Accounts for eligible health-care and dependent-care expenses
  • Adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match
  • Financial wellness programs
  • Educational Assistance Program
  • Premium pay such as shift and on-call pay, where applicable
  • Incentive pay for select positions
  • Opportunity for annual performance-based increases
  • Career development programs
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