FOOD SERVICE ASSISTANT - part-time

Advocate Health•Oshkosh, WI
•$19 - $28

About The Position

The Food Service Assistant prepares and serves food for patients, visitors, and retail areas while following approved diet guidelines, standardized recipes, portion requirements, productivity standards, and safe food-handling procedures. The role assembles patient and mobile meal trays, transports food carts, delivers meals to patient rooms, and stocks nursing units, doctors’ lounges, same-day surgery, and emergency rooms. The position may include cafeteria service, cash-register operation, cash handling, and completion of daily reports and balance sheets. It also involves preparing food and beverages, maintaining food displays and supplies, supporting catered and specialized events, and performing kitchen and cafeteria cleaning and dishwashing duties. The assistant monitors food temperatures and follows sanitation procedures to help prevent foodborne illness. This is a part-time role of 20 hours per week, with hours varying between 6:00 a.m. and 8:00 p.m. The schedule includes every other weekend and rotating holidays. No formal education, licensure, certification, or prior experience is required. The work involves operating food-service equipment and meeting physical demands in a kitchen and hospital environment, including possible entry into patient isolation rooms with appropriate coverings.

Requirements

  • No formal education required.
  • No experience required.
  • No licensure, registration, or certification required.
  • Basic knowledge of food service in a hospital, hotel, restaurant, or related environment.
  • Ability to read and understand written and oral communications.
  • Good communication and customer-service skills for interacting with internal and external customers.
  • Intermediate computer skills in Microsoft Office or similar products, and ability to use email and the internet.
  • Ability to operate necessary food-service equipment safely and effectively.
  • Ability to lift up to 40 pounds from the floor to a maximum height of 5 feet and carry up to 40 pounds at waist height for a reasonable distance.
  • Ability to push or pull with 20 pounds of force.
  • Ability to stand, walk, reach above the shoulders for most of the workday, and squat, bend, twist, kneel, and climb during the shift.
  • Ability to wear protective clothing as necessary and appropriate coverings when entering patient isolation rooms.

Responsibilities

  • Assemble patient and mobile meal trays in accordance with approved diet guidelines, portion requirements, and productivity standards.
  • Load and transport food carts and deliver patient meal trays to rooms according to established procedures.
  • Serve cafeteria visitors, maintain cafeteria cleanliness, operate the cash register, handle cash, and complete reports and balance sheets as needed.
  • Clean the kitchen and cafeteria using established sanitation procedures; wash pots, pans, and dishes.
  • Assist with preparation, delivery, setup, cleanup, and presentation for catered and specialized events and special days or promotions.
  • Display daily specials and coordinate food preparation and presentation for major catering events.
  • Prepare snacks, beverages, sandwiches, and other patient food items using standardized recipes and approved diet guidelines.
  • Prepare, arrange, serve, and replenish food, beverages, and condiments in retail areas and the kitchen.
  • Prepare entrees, grill and deli sandwiches, and salads, with attention to garnishing and presentation.
  • Replenish food-service areas with dishes, utensils, glassware, napkins, and trays.
  • Deliver and stock nursing units, doctors’ lounges, same-day surgery, and emergency rooms according to established procedures and productivity standards.
  • Monitor food temperatures and follow safe food-handling procedures to prevent foodborne illness.

Benefits

  • Paid time off programs.
  • Medical, dental, vision, life, and short- and long-term disability benefits.
  • Flexible Spending Accounts for eligible health-care and dependent-care expenses.
  • Adoption assistance and paid parental leave.
  • Defined contribution retirement plans with employer match and other financial wellness programs.
  • Educational Assistance Program.
  • Shift, on-call, and other premium pay may be available based on the teammate’s role.
  • Incentive pay for select positions.
  • Opportunity for annual increases based on performance.
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