Food Service Assistant 2

Mercyhealth Wisconsin and Illinois•Rockford, IL

1d•Onsite

About The Position

This position is for a Food Service Assistant 2 at Mercyhealth, an integrated health system operating seven hospitals and 85 primary and specialty clinics across northern Illinois and southern Wisconsin. Mercyhealth is recognized for its commitment to its employees and culture, including national recognition from AARP, Working Mother magazine, and for executive women. The Food Service Assistant 2 is responsible for various tasks related to patient and cafeteria food service, including taking orders, tray assembly and delivery, patient assistance, tray collection, dishwashing, kitchen cleaning and sanitization, and operating kitchen equipment like fryers and cash registers. The role requires adherence to safety and sanitation regulations, use of protective barriers, and excellent customer service skills when interacting with patients and customers. The work is performed according to detailed and specific instructions.

Requirements

Good interpersonal / communications skills
Ability to read, write and comprehend simple instructions, short correspondence, and memos
Ability to effectively present information in one-to-one to other employees of the organization
Ability to communicate with others in a positive manner
Ability to add and subtract
Ability to perform these operations using units of American money, weight measurements and volume
Ability to apply common sense understanding to carry out instructions
Basic computer knowledge needed
Excellent customer service skills needed when delivering patient trays

Nice To Haves

High school diploma or equivalent

Responsibilities

Reads patient tray ticket orders and places items on trays
Delivers / serves patient trays, snack and supplements
Assist patients with opening any items
Collects patient trays from room, stacks dirty dishes on cart and returns cart to kitchen
Operates dish machine
Performs daily / weekly cleaning tasks
Washes and sanitizes dishes, pots and pans, and kitchen equipment
Maybe required to filter hot oil with mesh strainer and/or change oil in fryers
Serves cafeteria customers
Operates cash register
Portions food items as directed
Replenishes stock with proper rotation
Takes and records food temperatures
Takes and records equipment temperatures
Cleans and sanitizes work area, tables, and cabinets
Collects and places garbage and trash in designated containers
Follows scripting when delivering patient trays
Adheres to department safety and sanitation regulations
Use protective barriers (gloves, apron, and proper hair coverings)