Food Service Aide

American Addiction Centers•Skaneateles, NY

22h•Onsite

About The Position

The Food Service Aide performs warewashing for the department's meal service program, prepares patient meals and nourishments according to prescribed diets and customer expectations, and practices safety and sanitation guidelines. This role also involves participating in the department's Performance Improvement Plan, attending inservices and training, demonstrating customer-focused behaviors, and assisting with new associate training. The position requires accurate documentation of patient fluid and meal intakes.

Requirements

16 yrs. of age
Good level communication skills
Speaks & writes English
Good math skills

Responsibilities

Performs the warewashing for the department meal service program in accordance with department policy and in compliance with Board of Health Regulations.
Demonstrates team work in the performance of duties.
Completes warewashing within the established timeframes.
Stores all serving ware (china, trays, flatware, etc.) to meet the operational needs of the individual areas.
Washes and sanitizes pots and pans in accordance with department procedure and Board of Health Regulations.
Helps to keep the dishmachine clean and sanitized.
Prepares patient meals and nourishments that meet the prescribed diet order and customer expectations.
Assembles meal trays accurately while maintaining a high standard for tray appearance and adhering to infection control standards.
Demonstrates a commitment to satisfying customer needs and exceeding customer expectations. Uses A.I.D.E.T.
Collaborates with hospital departments and fellow associates to meet customer expectations for service.
Follows the Behaviors of Excellence.
Assembles and delivers unit supply items and fills out corresponding paperwork.
Practices safety and sanitation guidelines according to Hospital and Health Department regulations.
Restock assigned area as needed.
Removes garbage and food waste containers from all areas of the department in accordance with department policy and Board of Health Regulations.
Performs daily and special cleaning assignments in accordance with department policy and Board of Health Regulations.
Adheres to the dress code including the use of hairnets and non-skid shoes.
Participates in the department’s Performance Improvement Plan to improve key processes and result areas.
Actively participates in establishing individual development goals.
Actively participates in the department’s initiatives to improve key processes, key result areas and customer satisfaction.
Demonstrates a supportive positive attitude.
Participates in area inservices, training, orientation sessions and meetings.
Completes all online safety modules including Business Conduct and HIPPA and others as assigned.
Attends the annual Safety Fair.
Demonstrates customer focused behaviors in day to day interactions with all customer groups.
Addresses customer concerns within the framework of the position. Practices Service Recovery as needed.
Acts as a positive role model for peers and fellow associates.
Assists with the training of new associates as needed.
Delivers and retrieves patient trays within the designated time frame in order to provide a smooth work flow with warewashing.
Visits all patients on assigned units to assist in the ordering process and pick-up trays in a timely manner using AIDET and proper infection control practices.
Accurately and concisely documents patient fluid and meal intakes.