FOOD SERVER (PART-TIME)

LOUISIANA DOWNS INVESTMENT COMPANY•Bossier City, LA

About The Position

The Food Server is responsible for delivering and setting up food and beverage service, preparing service supplies, and checking orders for proper presentation and completeness before delivery. The role coordinates delivery schedules for amenities and food and beverage orders, responds promptly to guest requests, and provides direction and support to bus persons. The Food Server serves beverages, clocks guests in and out, closes guest checks upon delivery, and ensures items are presented according to department guidelines. Additional duties include side work and service preparation, maintaining clean and organized work areas, following food-service safety precautions, and assisting with special events as needed. The position requires knowledge of room-service standards and awareness of upcoming events, hospitality functions, bars, and deliveries. The employee must work at a fast pace in a diverse environment and perform other duties as assigned by a supervisor.

Requirements

  • High school diploma or equivalent.
  • Must be at least 21 years of age.
  • Two years of food-service experience.
  • Ability to read, write, speak, and understand English.
  • Strong interpersonal and communication skills.
  • Ability to handle a 27-inch oval food-server’s tray weighing 20 to 35 pounds.
  • Ability to move continuously throughout the kitchen during the shift.
  • Ability to push and/or pull 40 to 50 pounds on wheels.
  • Ability to initiate and engage in conversation professionally and in a friendly manner.
  • Must present a professional and pleasant appearance that guests find approachable.
  • Ability to become familiar with the wine and spirits menu, service, and knowledge.
  • Ability to follow directions.
  • Ability to lift, bend, stoop, twist, kneel, crouch, push, and pull when necessary.
  • Ability to handle multiple functions at once while remaining organized and attentive to detail.
  • Must understand the standards of the position as directed by management.
  • Ability to tolerate hot temperatures in kitchen areas and maneuver continuously inside and around the Steakhouse.
  • Ability to work in a fast-paced environment.

Responsibilities

  • Obtain and deliver requested food items and necessary supplies in a timely manner.
  • Coordinate delivery schedules for amenities and food and beverage orders to accommodate guests.
  • Provide direction and support to bus persons.
  • Facilitate prompt accommodation of guest requests.
  • Follow applicable safety precautions in food-service areas.
  • Treat guests with courtesy and respect.
  • Ensure items are presented according to department guidelines.
  • Clock guests in and out and close guest checks upon delivery.
  • Serve beverages to guests upon delivery.
  • Perform side work, including filling sugar bowls and salt and pepper shakers, folding napkins, and organizing storage areas.
  • Complete service preparation functions as required.
  • Maintain a clean work environment.
  • Stay knowledgeable about upcoming events, hospitality functions, bars, and deliveries.
  • Assist with special events as needed.
  • Perform other duties as assigned by the supervisor.
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