Cascade Dining Room Food Server

Timberline•Government Camp, OR

About The Position

The Food Server works in the Cascade Dining Room, the flagship restaurant of historic Timberline Lodge. The restaurant serves fresh cuisine made with locally sourced ingredients and offers seasonal menus, an award-winning wine program, and a glacier-fed microbrewery. This is a part-time, PM position focused on delivering an outstanding guest dining experience. The role includes greeting and seating guests, taking food and beverage orders, serving tables, clearing and resetting tables, replenishing water, coffee, and tea, and completing stocking and side work. The Food Server is also responsible for handling cash sales, following restaurant procedures and food-safety requirements, maintaining a professional image, and supporting workplace health, safety, and environmental stewardship.

Requirements

  • Service-oriented personality.
  • Detail-oriented, with the ability to set and meet high customer-service standards.
  • Use proper etiquette when conversing with guests.
  • Detailed knowledge of all buffet menu offerings and proficiency with restaurant menus and buffet offerings.
  • Proficient in up-selling products and services.
  • Knowledge of and adherence to proper service and reservation procedures.
  • Valid OLCC permit and Oregon Food Handlers permit.
  • Able to lift 40 pounds.
  • Able to bend, twist, and kneel.
  • Able to work in tight spaces with balance and poise.
  • Able to stand and walk for up to eight hours at a time.
  • Able to keep up with the pace and demands of the department.

Responsibilities

  • Greet and seat guests as needed.
  • Take food and beverage orders and complete the order process.
  • Deliver loaded food trays and serve tables.
  • Clear and reset tables, refill water, coffee, and tea, and pre-bus as needed.
  • Complete side work and restock for the next shift.
  • Deliver soiled dishes and linens to the kitchen properly.
  • Handle cash sales and provide correct change.
  • Follow restaurant guidelines and policies, service and reservation procedures, OLCC requirements, and proper food-handling practices.
  • Participate in the company Health & Safety Program by identifying and reporting hazards and incidents and promoting a healthy workplace.
  • Help reduce, reuse, and recycle when opportunities arise, and act as a steward of company facilities and environments.
  • Maintain a professional, quality image and regular, reliable attendance.
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