Food Server - Macau Kitchen

Casino and•Biloxi, MS

4d•Onsite

About The Position

This role is responsible for monitoring guests' needs and ensuring prompt service, working collaboratively with team members to provide excellent guest service. The position involves performing various side tasks such as polishing silverware, restocking condiments, cutting lemons, and clearing tables. The Food Server will also assist with opening and closing functions, taking and fulfilling food and drink orders, maintaining venue cleanliness, and adhering to sanitation practices. Additionally, the role requires knowledge of property information, hours of operation, current promotions, and food products. The server must complete assigned side work, return lost and found items, and uphold the company's mission statement and values, representing the brand positively.

Requirements

Must be able to work flexible hours and shifts.
Must be very detailed oriented.
Must project a professional and positive image.
Must have a high level of energy.
Excellent interpersonal skills.

Responsibilities

Monitors guests’ needs on a continual basis, ensuring all requests are promptly filled.
Performs as a team with other servers to provide Rocking guest service.
Performs all necessary side work, including polishing and rolling silverware, restocking items, filling salt and pepper shakers, and cutting lemons.
Performs as a team with other rockers to produce a smoothly run function.
Performs bus person duties to clear tables when guests have completed their meals.
Assists with opening and closing the functions according to prescribed specifications.
Performs all necessary tasks to service guests, such as taking and filling all food and drink orders whenever necessary.
Maintains the venue in a clean and neat manner.
Maintains all proper sanitation practices.
Maintains knowledge of property information, including memorabilia.
Abides to Freeman Standards.
Knows hours of operation and current promotions.
Knows food products, food promotions, and food available on buffet stations.
Completes assigned side work duties; use of supplies, cleaning and organizing assigned areas.
Returns any lost and found articles to supervisor immediately.
Upholds the Mission Statement – We create authentic experiences that rock.
Represents Hard Rock Biloxi in the most positive manner with guests, co-workers, managers, and vendors.
Lives by the Hard Rock Values!
Follows The Legal Stuff guidelines.