FOOD SERVER

LOUISIANA DOWNS INVESTMENT COMPANY•Bossier City, LA

2d•Onsite

About The Position

Servers must accurately take orders and ensure they are delivered promptly. They should have a deep knowledge of the restaurant's menu and beverages to upsell items and inform guests about specials. Servers must maintain excellent guest relations and communicate effectively with guests, kitchen staff, and other staff members. They must adhere to established service standards and maintain a clean and sanitary dining environment. Servers may be required to perform additional tasks as assigned by management and as necessary and work varying hours at times. The role often requires standing, walking, and carrying trays for extended periods. Servers must ensure the order is served correctly and the customer's needs are met. They must provide excellent customer service to ensure guests leave the restaurant satisfied with their meal and overall dining experience. Servers in a casino restaurant must also be able to work independently and handle various responsibilities, including managing side duties and ensuring the restaurant's operational efficiency.

Requirements

High school diploma or equivalent.
Must be 21 years of age.
Two (2) years of food service experience.
Ability to read, write, speak and understand English.
Strong interpersonal and communication skills.
Ability to handle a 27-inch oval food server’s tray, ranging in weight from 20 to 35 pounds.
Ability to move throughout the kitchen continuously during their shift.
Ability to push and/or pull 40 to 50 pounds on wheels.
Ability to initiate and engage in conversation in a professional and friendly manner.
Must present a professional and pleasant appearance that guests will find appealing and approachable in order to engage in conversation.
Ability to familiarize with wine and spirits menu, service, and knowledge.
Ability to follow directions.
Must be able to lift, bend, stoop, twist, kneel, crouch, push, and pull when necessary.
Must be able to handle more than one function at a time by being well-organized and attentive to details.
Must fully understand standards of position as management may direct.

Responsibilities

Taking and delivering orders accurately and promptly.
Maintaining deep knowledge of the menu and beverages to upsell and inform guests about specials.
Maintaining excellent guest relations and communicating effectively with guests, kitchen staff, and other staff members.
Adhering to established service standards.
Maintaining a clean and sanitary dining environment.
Performing additional tasks as assigned by management.
Working varying hours as necessary.
Standing, walking, and carrying trays for extended periods.
Ensuring orders are served correctly and customer needs are met.
Providing excellent customer service.
Working independently and handling various responsibilities in a casino restaurant setting.
Managing side duties and ensuring operational efficiency.