Food Safety & Quality Coach

PepsiCo•Jacksonville, FL

About The Position

The Food Safety & Quality (FSQ) Coach contributes to the success of PepsiCo by driving adherence to strict Quality & Food Safety protocols to produce the high-quality products that our Consumers demand. They are responsible for leading a team of FSQ Technicians and overseeing Quality & Food Safety operations on their shift. They partner with Manufacturing, Tech Services, and Warehouse teams across the facility by communicating and adhering to quality procedures to deliver sustainable, world-class quality processes.

Requirements

Bachelor's degree or equivalent experience (Food/Beverage Manufacturing, Engineering, Chemistry, Microbiology, or related field)
2 + years of experience in the Food or Beverage industry strongly preferred
2 + years of direct people leadership experience preferred
Previous Quality Control experience in a high‑speed manufacturing environment preferred
Knowledge and application of quality principles and problem‑solving tools
Ability to prioritize and manage multiple tasks effectively

Responsibilities

Provide technical and process knowledge for water treatment systems, concentrate/syrup batching, ingredient receiving/storage, and Quality standard lab systems.
Demonstrate a working knowledge of manufacturing equipment and processes and their related impact on overall Quality & Food Safety.
Oversee team execution of key Food Safety programs, including GMP compliance, sanitation, monitoring, documentation, and recordkeeping.
Ensure team compliance with Food Safety Management Systems, including Food Safety, Food Defense, and Corrective/Preventive Action Plan programs.
Oversee standard lab and processing equipment calibration management programs and executional compliance of analytical procedures.
Deliver flawless execution of Non-Conforming Product programs - to include integration and optimization of hold management systems, hold reconciliation controls/compliance processes, and personnel training.
Leverage data analytics tools to monitor real-time Quality & Food Safety data, identify trends, and establish robust corrective/preventive action plans to improve Quality, Food Safety, and Consumer performance metrics
Coordinate Quality & Food Safety training for cross-functional teams
Partner with FSQ Manager, Leader, and Coach peer team to oversee audits and audit outputs, including: GFSI, AIB GMP, Regulatory Readiness, and QAS
Demonstrate effective change leadership while driving business changes and minimizing people's impact