Food Safety & Quality Assurance Supervisor

Misfits Market•Northlake, IL

26d•$75,000 - $85,000

About The Position

The Food Safety & Quality Assurance Supervisor provides proactive leadership in developing, implementing, and monitoring company quality, food safety, and employee safety requirements. Serving as a lead and SQF Champion, this role leads quality assurance and sanitation program execution, internal auditing, and compliance with GFSI/SQF, customer, and regulatory standards. The Supervisor also analyzes customer feedback as a “Voice of the Customer” and supports the Operations/Quality Engineering team to promote operational excellence. This is an active, warehouse-floor role that connects quality strategy with daily operations. The Supervisor drives continuous improvement projects, analyzes defect data to identify trends, and encourages teams to take ownership of quality and safety. The position leads QA/QC and Sanitation Technicians; develops quality and food safety policies, programs, training, and KPIs; conducts safety audits and risk assessments; manages supplier compliance and documentation; supports equipment validation and electronic QMS implementation; and coaches the QA team. The role requires spending 50% of time on the warehouse floor in cold environments of 36°F and below.

Requirements

Bachelor’s degree in Engineering (Industrial, Mechanical, or Manufacturing), Food Science, Supply Chain, or a related technical field.
2–5 years of experience in Quality Assurance, Continuous Improvement, or Process Engineering in manufacturing, food production, or a high-volume fulfillment environment.
Strong proficiency in data analysis and Statistical Process Control.
Experience with project management methodologies.
FDA PCQI certification.
Knowledge of USDA-AMS and FSIS, GFSI—specifically SQF Practitioner requirements—FSMA regulations, and HACCP certification.
Supplier management experience.
OSHA and safety management experience.
Exceptional communication skills and the ability to explain technical quality concepts clearly to warehouse associates.
Ability to spend 50% of time on the warehouse floor in cold environments of 36°F and below.
Ability to work in a fast-paced fulfillment center and manage shifting priorities.
Ability to identify root causes and resolve problems using approaches such as 5 Whys and Fishbone analysis.

Nice To Haves

Lean Six Sigma principles knowledge; Green Belt is a plus.
Spanish language skills; strongly preferred.

Responsibilities

Develop and implement quality and food safety policies and programs, including internal quality standards, FSMA, GMP, environmental monitoring, sanitation, and traceability in accordance with SQF Standards.
Conduct annual reviews of Food Safety Plans, training materials, sanitation processes, and food defense protocols.
Collect, analyze, and summarize data to create and monitor food safety KPIs and improve products and processes.
Lead QA/QC and Sanitation Technicians to ensure compliance with SQF and company standards.
Integrate employee safety protocols into daily quality operations and ensure adherence to OSHA and internal safety standards.
Conduct regular safety audits and risk assessments to identify hazards in production and quality environments.
Collaborate with facilities and operations teams to ensure equipment and workstations meet ergonomic and safety requirements.
Manage supplier compliance and documentation using TraceGains and other platforms.
Work directly with suppliers on non-conformances, root cause analysis, and timely corrective actions.
Verify regulatory documentation and records for compliance with FBM and Misfits Rx Partner requirements.
Maintain the Approved Supplier List and coordinate with procurement to onboard vendors using internal risk assessment protocols.
Support the Quality Engineer with new equipment validation and implementation of the electronic QMS.
Help develop efficient document-control processes using available databases and platforms such as the Jalapeno WM System.
Collaborate on cross-functional projects to streamline fulfillment center operations and improve quality engineering workflows.
Build awareness, training, and education programs that promote safety, quality, and accountability.
Provide continuous feedback, coaching, and regular performance reviews for the QA team.
Serve as a subject matter expert on USDA and PACA grading standards.
Analyze customer feedback and defect data to identify trends and drive continuous improvement.
Spend 50% of work time on the warehouse floor, including in cold environments.