Food Safety Coordinator
About The Position
The Food Safety Coordinator maintains day-to-day systems that keep Dutch Bros stands compliant, safe, and to standard. This role is the primary contact for incoming field inquiries, helping route food safety questions, maintain and organize Standard Operating Procedures (SOPs), log and track regulatory inspection results, and support daily food safety administrative processes. Working closely with the safety team, operations services, and key stakeholders, the coordinator helps improve the organization’s safety ecosystem by making processes efficient, information accessible, and teams aligned to shared safety objectives. The role is based in Tempe, Arizona, and requires working in the office four days per week, Monday through Thursday. Fridays are optional remote work days. Travel of up to 25% is required.
Requirements
- 1–2 years of shop, restaurant, or administrative experience.
- Ability to draft clear, accurate, and professional business communications, procedures, and documentation.
- Excellent communication, facilitation, and organizational skills.
- Strong written and verbal communication skills.
- Ability to maintain detailed records of work in progress and completed work.
- Experience using technology and reporting tools to support operational processes and improve efficiency.
- Proficiency in Microsoft Office applications, including Excel, Word, Outlook, and PowerPoint.
- Willingness to travel up to 25%.
Nice To Haves
- Prior experience as a Shift Lead or Shop Lead.
- ANSI Food Protection Manager Certification.
Responsibilities
- Monitor and manage the Food Safety inbox, respond to inquiries using established resources, and route complex food safety, sanitation, and regulatory questions to appropriate team members.
- Review, document, and triage customer quality concerns, allergen inquiries, and food safety concerns.
- Support field teams during food safety-related operational disruptions, including walk-in cooler temperature excursions, boil-water notices, product holds, and power outages.
- Assist with drafting, revising, and maintaining clear, accessible SOPs tailored to high-volume drive-thru workflows.
- Distribute updated regulatory compliance guidelines and training materials to shop teams as directed.
- Maintain the central Food Safety Document Library, including version control and archiving obsolete documentation across digital company portals.
- Work with cross-functional teams to design and implement training programs that improve food safety execution at the retail level.
- Investigate, track, and report food safety-related incidents.
- Serve as a resource for cross-functional teams.
- Collect, analyze, and interpret safety performance data to identify trends and improvement opportunities.
- Monitor the lifecycle of safety documentation to ensure accuracy, accessibility, and regulatory compliance.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
