Food Runners and Bussers - Violi Oak Brook

DineAmic Hospitality • Oak Brook, IL

8h • Onsite

About The Position

Brought to you by DineAmic Hospitality and situated at Oakbrook Mall in Oak Book, IL, Violi offers classic Greek taverna-style dishes in a beautiful dining space inspired by Mykonos. Violi is seeking Food Runners and Bussers. Food Runners and Bussers play a key role in delivering exceptional guest experiences in our fast-paced, high-volume, full-service restaurant environment. These roles require strong attention to detail, urgency, and teamwork to ensure food is delivered accurately, efficiently, and with proper presentation.

Requirements

• Previous restaurant experience required; high-volume experience strongly preferred.
• Availability to work evenings, weekends, and holidays based on business needs.
• Basic knowledge of food handling, safety standards, and allergens.
• Technical Proficiency with computers and POS systems

Responsibilities

• Deliver food to guests quickly and accurately according to table numbers and seat positions while confirming order accuracy and presentation standards.
• Maintain strong knowledge of menu items, ingredients, and allergens to verify dishes and modifications before leaving the kitchen.
• Communicate clearly with kitchen staff, servers, and management to ensure proper timing and pacing of courses.
• Describe dishes, along with modifications, when delivering food and answer basic menu questions when appropriate.
• Safely perform tableside service elements that may involve sharp utensils or controlled flame presentations when required.
• Assist with garnishing and final plate presentation when directed by kitchen leadership.
• Maintain cleanliness and organization of the expo line, service stations, and runner areas.
• Support servers and service teams during peak periods to maintain smooth service flow.
• Assist with clearing plates, resetting tables, and maintaining dining room readiness as needed.
• Complete opening, running, and closing side work as assigned.
• Follow all company policies, food safety standards, and sanitation guidelines.
• Handle guest interactions with professionalism and hospitality.
• Contribute positively to team morale and support fellow team members during high-volume periods.
• Additional duties as needed within the scope of the role.
• Clear and reset tables quickly and accurately according to company standards.
• Maintain cleanliness and organization of the dining room, service stations, and guest areas.
• Refill water glasses and assist with beverage service as needed.
• Monitor dining room cleanliness, including floors, chairs, and high-touch surfaces.
• Maintain stocked and organized service stations (napkins, flatware, glassware, condiments).
• Transport dirty dishes, glassware, and utensils safely and efficiently to designated dish areas.
• Dispose of trash and recycling promptly and maintain clean trash receptacles.
• Assist servers and support staff in maintaining smooth dining room operations during service.
• Communicate effectively with servers, hosts, kitchen staff, and management to support service flow.
• Maintain a professional appearance and uphold company hospitality standards.

Benefits

• Paid Leave
• Commuter Benefits
• 401K + Match
• Company-paid Employee Assistance Program
• Food & Beverage Discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed