Food Runner

HM Alpha Hotels & Resorts • Nashville, TN

10d • Onsite

About The Position

The Food Runner will ensure a smooth dining experience by promptly and accurately delivering meals from the kitchen to Food & Beverage outlets. By maintaining speed, accuracy, and attention to detail, this role supports both guest satisfaction and team efficiency.

Requirements

• Strong attention to detail and accuracy in order handling.
• Ability to work quickly and efficiently in a fast-paced environment.
• Team player with strong communication skills.
• Commitment to delivering excellent service and supporting team operations.
• Ability to multitask and remain organized under pressure.
• High School Diploma, GED, or equivalent required.

Nice To Haves

• One year of Food & Beverage experience preferred.

Responsibilities

• Monitor incoming orders through the point-of-sale (POS) system.
• Review order details and prepare necessary items for accurate delivery.
• Ensure orders are completed on time, communicating delays to kitchen and restaurant leadership.
• Confirm orders are complete with all required items before leaving the kitchen.
• Transport meals safely and deliver them to designated service areas or “drop zones.”
• Retrieve trays, lids, and other equipment from service areas back to the kitchen.
• Assist with guest service, as needed.
• Support the kitchen team in expediting orders, when required.
• Assist with the arrangement and delivery of orders to various outlets, including bars, market, and room service.
• Other duties as assigned.

Benefits

• Medical, dental, and vision (HSA available)
• Company-paid disability & life insurance
• Employee Assistance Program
• Supplemental benefits
• 401(k) with match
• Employee discounts
• Paid vacation & sick time

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED