Food Runner - Part time, Year round
About The Position
The Dining Room Food Runner is responsible for timely delivery of food from the kitchen to the dining rooms, ensuring each order reaches the correct guest using the official seat numbering system and proper serving etiquette. The role also includes general setup and breakdown of some work areas. Food Runners serve food and beverages according to Mohonk Mountain House standards, verify order quality and quantity, prepare marking trays, and provide helpful, friendly service to guests. The position requires learning menu accompaniments, service practices, historical information about Mohonk Mountain House, and its service steps and strategies. Employees must maintain a professional appearance, communicate clearly in English, work productively with or without supervision, and follow safety and traffic rules. The schedule is flexible and may include days, nights, weekdays, weekends, holidays, and peak business periods. This is a part-time, year-round position.
Requirements
- At least 18 years of age.
- Speak, read, and write in English and communicate clearly.
- Ability to work a flexible schedule, including days or nights, weekdays or weekends, holidays, and peak business periods.
- Ability to stand for up to five hours at a time; walk up to seven miles per shift; and walk stairs and inclines, sit, climb ladders, reach, bend, kneel, stoop, twist, and flex arms.
- Ability to lift up to 50 pounds from ground level to waist height and from waist to shoulder height, and carry it up to 100 feet without assistance.
- Ability to maneuver carts or dollies carrying loads up to 200 pounds up and down stairs, elevators, through passageways, or outdoors up to 75 yards.
- Vision abilities including close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
- Ability to perform basic addition, subtraction, multiplication, and division.
- Ability to operate vehicles safely while driving or parking.
Responsibilities
- Deliver prepared dishes from the kitchen to assigned tables using a tray while carrying a tray jack.
- Check order accuracy, including quality and quantity, before delivery.
- Serve food and beverages according to Mohonk Mountain House standards and proper serving order.
- Learn which condiments accompany menu items and offer pepper when appropriate.
- Prepare marking trays for the dining rooms.
- Maintain dress and grooming standards and a neat, clean, professional appearance.
- Communicate clearly and congenially in English with guests, visitors, and employees, and hear verbal instructions, directions, and warnings.
- Perform routine tasks productively and efficiently, with or without supervision.
- Inspect work for cleanliness using touch, sight, sound, and smell.
- Wear approved safety shoes and use appropriate safety equipment.
- Learn and retain historical facts and information about Mohonk Mountain House.
- Learn and demonstrate Mohonk Mountain House service steps and strategies with guests and staff.
- Answer guest questions accurately and provide friendly, helpful service through smiling, eye contact, conversation, and engagement.
- Work a flexible schedule that may include days, nights, weekdays, weekends, holidays, and peak business periods.
- Perform basic arithmetic.
- Operate vehicles safely and comply with Mohonk Mountain House traffic rules and regulations.
- Perform general setup and breakdown of some work areas.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
