Bugler Food Runner - Part Time (Swing Shift)

Oaklawn•Hot Springs, AR

6d•Onsite

About The Position

Oaklawn is seeking a talented individual to become a Food Runner. This role is responsible for setting tables, serving food orders, and removing used dishes and utensils to ensure guests have a high-quality dining experience. The Food Runner will maintain a friendly and professional image at Oaklawn Racing Casino Resort, contributing to a new level of excitement for guests and Team Members. The position requires punctuality, the ability to work overtime, and a commitment to upholding the company's core values and service standards.

Requirements

Excellent guest service and communication skills.
Ability to read, write and communicate effectively in English.
Superior attention to detail and accuracy.
Troubleshooting and problem-solving abilities.
Ability to meet strict deadlines.
Ability to multi-task and remain organized.
Must be able to maintain strict confidentiality, discreetness and tact at all times.
Ability to deal effectively and interact well with team members and guests.
Ability to resolve problems/conflicts in a diplomatic and tactful manner.
Ability to adjust quickly to changing conditions.
Ability to seek guidance when unsure.
Ability to work with interruptions and/or distractions.
Must be at least 21 years of age.
1+ years food service experience preferred.
1+ years guest service experience.
Must be able to qualify for licenses and permits required by federal, state and local regulations.
Must complete a pre-employment drug screen and background check.

Nice To Haves

1+ years food service experience
1+ years guest service experience

Responsibilities

Set tables, serve food orders, and remove used dishes and utensils.
Ensure guests have a high-quality dining experience by serving food in a timely and accurate manner.
Present a friendly and professional image at Oaklawn Racing Casino Resort.
Clean up spilled food, drink, and broken dishes, and remove empty bottles and trash.
Carry food, dishes, trays, and silverware from kitchens and supply departments to serving counters.
Carry trays from tables and booths with soiled dishes, glassware, and silverware to the kitchen and dishwasher.
Fill beverage and ice dispensers.
Maintain adequate supplies of items such as clean linens, silverware, glassware, dishes, and trays.
Replenish supplies of food and equipment at steam tables and service bars.
Scrape and stack dirty dishes, and carry dishes and other tableware to kitchens for cleaning.
Stock all areas of the venue.
Clean, reset, and maintain tables.
Maintain all equipment.
Assure F&B areas are maintained in accordance with company standards and applicable regulations.
Remain up-to-date on property events and hours of operation.
May be assigned to various venues throughout the property depending on business needs.
Cooperate and communicate with all fellow team members, exhibiting mutual respect and projecting a positive, helpful image/attitude.
Keep informed of company information and communications by participating in department meetings, huddles, and reviewing property bulletin boards, digital signage, and company newsletters.
Assist other team members and departments to contribute to the best overall performance of the department.
Uphold a Four Diamond & Four-Star service model.
Maintain an attitude and philosophy consistent with the company Core Values and Standards of Behavior.
Punctual attendance required.
Ability to work required overtime.