Food Runner - L'Americain

Full House Resorts, IncWaukegan, IL
Onsite

About The Position

L'Americain is seeking a Food Runner to join their team. The mission is to be Waukegan's top gaming and entertainment hub, renowned for exceptional hospitality and guest experience. They prioritize team development and well-being, offering career advancement opportunities and a culture of enjoyment and fulfillment. They are looking for adaptable, coachable individuals passionate about hospitality to join them for a journey of growth and success in Lake County’s fastest-growing industry.

Requirements

  • Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations.
  • Outstanding communication and people skills.
  • Ability to stay professional in a stressful work environment.
  • Superb multitasking skills.

Nice To Haves

  • Bi-lingual a plus

Responsibilities

  • Assist customers with their orders by explaining specials, meals, and drinks, and make recommendations.
  • Deliver food orders to a variety of customers in a timely manner.
  • Accurately explain food orders to chefs, with specific attention to allergies and special requests.
  • Help the wait staff set up tables by placing appropriate tableware, eating utensils, decorations, and napkins.
  • Uphold food health safety and sanitation principles.
  • Occasionally check on customers to handle any impromptu requests or issues.
  • Remove dirty dishes from the table.
  • Inform management of customer feedback.
  • Deliver food orders to customers quickly and accurately.
  • Uphold sanitation and food safety principles.
  • Bus tables by removing dirty dishes and trash.
  • Check in with customers to ensure their experience is satisfactory.
  • Relay reports of customer satisfaction to the management and relevant parties.
  • Ensure patrons have all the appropriate tableware they need to properly enjoy their food.
  • Assist setting up tables before service with appropriate utensils, napkins and decorations.
  • Handle various impromptu requests from customers.

Benefits

  • Medical, Dental, & Vision
  • Voluntary Life, AD&D, & Disability Insurance
  • Volunteer Time Off
  • Ventra Program
  • 401K + Employer Match
  • Paid Time Off
  • Tuition Reimbursement
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