Food Runner/Service Assistant- AM/PM shift
About The Position
The Food Runner/Service Assistant will take care of our guests, ensuring a seamless dining experience from a warm reception to a fond and memorable farewell. This role involves working with the Food & Beverage team to ensure the quality of food, food presentation, timeliness of orders, and efficiency of service. At times, you may be required to work autonomously and will be responsible for resolving any guest issues you encounter. You will engage with guests to create a memorable dining experience, collaborate with team members (bartenders, servers, hostesses, and managers), provide support to team members throughout service, exercise good judgment and intuition to anticipate guests’ needs, and take initiative to connect with guests, inquire about their experience, and ensure their satisfaction. You will be empowered to lead operations and address guest feedback.
Requirements
- Must be flexible with schedule.
- Able to work AM or PM shift as needed.
- Weekends a must!
- A positive, can-do attitude and an ability to multi-task in a fast paced, exciting environment while working alongside a diverse group of colleagues.
- Skilled in communicating with guests and colleagues with a polished appearance and a poised demeanor.
- Ability to naturally engage with guests and show empathy; have genuine care and concern for both the well-being of our guests and fellow team members.
- A desire to learn and grow in a professional, fun and chic environment!
Nice To Haves
- Previous F&B experience a plus.
Responsibilities
- Work with the Food & Beverage team in the heart of the house in ensuring quality of food, food presentation, timeliness of orders, and efficiency of service happens seamlessly.
- Resolve any guest issues you encounter.
- Engage with guests to create a memorable dining experience.
- Collaborate with team members on the floor; bartenders, servers, hostess and managers.
- Provide support for your team members throughout service.
- Exercise good judgment and intuition to anticipate guests’ needs.
- Take initiative to connect with guests, inquire about their experience, and ensure their satisfaction.
- Be empowered to lead operations and address guest feedback.
Benefits
- Unlimited career development opportunities, both nationally and internationally.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
