Part Time Food Runner | Expo | Busser - Marriott Colorado Springs

Pyramid Global Hospitality • Colorado Springs, CO

7d • Onsite

About The Position

This is a three-function role that touches every part of the restaurant operation. As a Food Runner, you are the critical link between the kitchen and the guest, making sure every plate reaches the right seat at the right time in the right condition. As an Expo, you are the quality checkpoint at the pass, ensuring every dish that leaves the kitchen meets our standard before it ever reaches the table. As a Busser, you keep the dining room turning efficiently, clearing and resetting tables so the guest experience stays seamless from one party to the next. You will work closely with servers, bartenders, and the culinary team throughout every shift. Your communication, your speed, and your attention to detail directly impact the quality of every guest’s experience in our restaurant. This is a role where the right person makes everyone around them better, and where strong performance gets noticed. This is also an excellent entry point into the hospitality and food and beverage industry. The skills and operational awareness you develop in this role create a strong foundation for growth into server, bar, or culinary positions within our organization.

Requirements

• A genuine team-first attitude; you understand that great restaurant service is a group effort and you show up for your teammates every single shift
• The ability to move quickly, stay organized, and hold your composure during high-volume service without losing accuracy or professionalism
• Clear and confident communication skills with guests, kitchen staff, servers, and supervisors
• A sharp eye for detail; in the expo function especially, you are the last line of quality control before food reaches the guest and you take that seriously
• A positive and professional demeanor in every guest and team interaction
• The ability to manage multiple tasks simultaneously and prioritize effectively when the floor gets busy
• A self-directed work ethic; you see what needs to happen and you make it happen without waiting to be asked
• Flexible availability to work a variety of shifts including weekdays, weekends, AM, PM, split shifts, and holidays
• Ability to communicate clearly and professionally with guests, kitchen staff, and fellow team members
• Demonstrated ability to work as part of a high-performing team in a fast-paced, high-volume environment
• Ability to handle guest requests and concerns with professionalism and care
• Ability to stand, walk, and move at a brisk pace for the full duration of a shift
• Ability to carry food trays and transport tableware safely throughout service
• Comfortable with bending, reaching, and sustained physical activity throughout a full service shift
• Flexible availability to work weekdays, weekends, AM, PM, split shifts, and holidays as required by the schedule
• Professional appearance and demeanor consistent with Marriott brand standards

Nice To Haves

• Previous experience in a restaurant, hotel food and beverage, or customer service environment is a plus but not required
• No prior restaurant experience required; we will train the right person who brings the right attitude and energy

Responsibilities

• Running food from the kitchen to the correct tables and seats in a timely and efficient manner, ensuring every dish arrives hot, correctly plated, and without delay
• Memorizing table and seat numbers for the dining room and bar so food is delivered accurately and confidently throughout service
• Communicating clearly with servers and kitchen staff about ticket timing, course pacing, and any special requests or modifications
• Serving guests with beverages, bread, and butter at the start of their dining experience, creating a warm and welcoming first impression at the table
• Following proper standards and etiquette for room service deliveries when applicable
• Following the opening and closing side work sheet for the food runner position completely and accurately every shift
• Serving as the quality control checkpoint at the pass, inspecting every dish before it leaves the kitchen for correct presentation, temperature, completeness, and accuracy against the ticket
• Communicating directly with the kitchen team on ticket timing, course flow, and any adjustments needed to keep service moving without gaps or delays
• Coordinating the timing of food delivery across multiple tables to ensure courses arrive together and in the correct sequence
• Managing communication between the kitchen and the front of house during service so servers always know what is coming and when
• Flagging any quality, portion, or presentation concerns before they reach the guest and working with the kitchen to correct them quickly
• Keeping the expo station clean, organized, and fully stocked with the tools and supplies needed to run a smooth pass throughout service
• Clearing dirty table settings quickly and efficiently between guests to maintain the pace and flow of the dining room
• Resetting all service-ware promptly and consistently to the prescribed standard so tables are ready for the next guest without delay
• Maintaining the stock and cleanliness of service stations for all meal periods throughout the shift
• Transporting dirty tableware to the dishwashing area promptly to support the back-of-house team and keep the dining room running smoothly
• Assisting servers with any tasks that contribute to total guest satisfaction throughout service
• Practicing the Clean as You Go policy throughout every shift and contributing to a teamwork-first culture on the floor
• Attending monthly departmental meetings as required

Benefits

• comprehensive health insurance
• retirement plans
• paid time off
• on-site wellness programs
• local discounts
• employee rates on hotel stays
• ongoing training and development opportunities
• Exclusive discounts on room rates and experiences across our award-winning hotel portfolio
• Comprehensive health insurance plans including mental wellbeing support for you and your loved ones
• Pet insurance for the four-legged members of your family
• Competitive finance and retirement solutions
• Performance-based incentives and bonuses
• Generous paid time off
• Exciting associate perks and discounts
• Skill-enhancing job training from day one
• Educational opportunities to support your long-term career growth
• A genuine commitment to work-life balance
• Real pathways for career advancement within our organization

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed