Food Quality Assurance Auditor

Mentor Technical Group • Marine Corps Base Camp Lejeune, NC

1d • Onsite

About The Position

The critical role of Food Quality Assurance Auditor will perform food quality, food safety, and physical safety audits as required per the requirements of the USMC contract. This is an on-site position that will rotate among the military base dining facilities which include mess halls, kitchens, loading docks, bathroom facilities. Maintains close working relationship with the Mess Hall managers and subcontractors on all quality and safety issues. Maintains liaison with the Base Quality Assurance Evaluators (QAE) and other customer representatives on project performance and service matters. Performs several daily inspections and audits to ensure contractual and regulatory compliance. Assists the mess hall managers and subcontractors in maintaining a viable customer service program. Provides monthly in-service training to hourly employees at the base mess halls.

Requirements

• 18 Years Old
• BA/BS or In Hospitality, Food Science Technology, or related field
• 2 years Supervisory/Managerial Experience
• ServSafe certified
• 2 years of experience working
• An understanding of the FDA Food Code
• HACCP
• Safety Leadership and Investigation skills
• Customer Service skills
• Managing Multiple Priorities
• Perform Technical Tasks
• Regulatory Compliance
• Quality Control Protocol
• Auditing & Reporting Skills
• Attention to detail in the areas explained in the audit guidance policies as well as an understanding of areas of compliance valued by the client is a must.
• The ability to discern between a food safety and/or food quality observation that affects the client and one that does not will be key to developing a good rapport/working relationship with mess hall management while ensuring contractual and regulatory requirements are being met.
• An understanding of the FDA Food Code and/or the Tri Service Food Code (TSFC) is needed.

Responsibilities

• Perform food quality, food safety, and physical safety audits as required per the requirements of the USMC contract.
• Maintain a close working relationship with the Mess Hall managers and subcontractors on all quality and safety issues.
• Maintain liaison with the Base Quality Assurance Evaluators (QAE) and other customer representatives on project performance and service matters.
• Perform several daily inspections and audits to ensure contractual and regulatory compliance.
• Assist the mess hall managers and subcontractors in maintaining a viable customer service program.
• Provide monthly in-service training to hourly employees at the base mess halls.
• Provide mentoring/coaching/training assistance to mess hall management and employees as it relates to addressing areas of non-conformance, preparation for client and/or third-party audits, as well as meeting contractual requirements.
• Assist the mess hall managers and subcontractors in helping to drive continuous improvement in customer satisfaction and other areas as they relate to service to the client.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level