Food Production Manager

The Fresh Market Inc • Knoxville, TN

12d • Onsite

About The Position

The Food Production Manager leads the Production department, managing team members and operational procedures and standards to provide high-quality products and complete meal solutions for guests. This is a fast-paced role involving continuous work with team members and products during early morning hours. The manager reports to the Store Operations Manager and is expected to model leadership, hospitality, excellence, and teamwork.

Requirements

• At least 1 year of progressive management experience in supermarkets, retail, restaurants, hotels, or general business.
• Strong leadership skills and the ability to motivate and develop high-performing teams.
• Proven ability to deliver an exceptional guest experience while achieving performance goals.
• Excellent communication, problem-solving, and conflict-resolution skills.
• Basic proficiency with POS systems, scheduling tools, and Microsoft Office Suite.
• Food safety certification, or ability to obtain it after hire.
• Must be at least 21 years old.
• Willingness to work a schedule of 3 a.m. to 11 a.m.; days off are typically Sunday and Wednesday.

Nice To Haves

• Associate’s degree in business, retail management, or a related field, or equivalent experience.
• Experience in grocery, fresh food retail, hospitality, or a high-volume specialty retail environment.
• Knowledge of inventory management systems and financial reporting.
• Bilingual skills.

Responsibilities

• Direct, manage, and assist with all functions of the Production department, demonstrating excellence for team members and guests.
• Manage production of key items supporting the Deli-CMS, Meat-Seafood, Bakery, and Produce departments.
• Receive and stock goods properly, following rotation standards when replenishing product.
• Manage product to reduce shrink and damage.
• Direct teams in handling, cutting, and preparing meat, cheeses, bread, prepacked produce, and convenient meal solutions during early morning hours while maintaining product quality levels according to company standards.
• Train team members through The Fresh Market Academy, including on-the-job and online training, to support excellent guest service, safety, efficiency, and reduced product loss.
• Lead, engage, motivate, and manage team members to provide excellent guest service.
• Coach team members to support their development and increase retention.
• Create and manage team schedules, aligning production with guest shopping hours.
• Ensure the department follows safety requirements and protocols, including food safety policies and applicable laws.

Benefits

• Team Member discount up to 40%.
• Early Earn Wage Access: access up to 50% of earned wages, to a maximum of $500, on demand per pay period.
• 401(k) contribution and company match.
• Financial Wellness Program.
• Personal time off and additional time-off purchase plans.
• Medical, dental, vision, disability, and life insurance for individuals and eligible family members.
• Discounts on pet insurance, daycare, event tickets, and other offerings.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed