Food Production Manager

GSO•Savannah, GA
•Onsite

About The Position

The Food Production Manager leads team members and manages the Production department’s operating procedures and standards to provide high-quality products and complete meal solutions. This fast-paced role works with team members and products throughout the early morning and emphasizes efficient operations, quality, and excellent guest service. The role reports to the Store Operations Manager and reflects a culture of leadership, hospitality, excellence, and teamwork. The position requires a schedule of 3 a.m. to 11 a.m.; days off are typically Sunday and Wednesday. The work includes physical activity, extended periods standing or walking, exposure to extreme temperatures, and wearing required protective clothing and equipment.

Requirements

  • At least 1 year of progressive management experience in supermarkets, retail, restaurants, hotels, or general business.
  • Strong leadership skills and the ability to motivate and develop high-performing teams.
  • Demonstrated ability to deliver an exceptional guest experience while achieving performance goals.
  • Excellent communication, problem-solving, and conflict-resolution skills.
  • Basic proficiency with POS systems, scheduling tools, and Microsoft Office Suite.
  • Food-safety certification or ability to obtain it after hire.
  • Must be at least 21 years old.
  • Ability to perform repetitive hand and arm movements; grasp, bend, and reach; and lift, push, or pull up to 50 pounds independently.
  • Ability to stand or walk for extended periods, including up to 4 hours without a break or as required by law.
  • Ability to wear an approved hat, hair net, and/or beard guard, as well as personal protective equipment.

Nice To Haves

  • Associate’s degree in business, retail management, or a related field, or equivalent experience.
  • Experience in grocery, fresh-food retail, hospitality, or a high-volume specialty retail environment.
  • Knowledge of inventory-management systems and financial reporting.
  • Bilingual skills.

Responsibilities

  • Direct, manage, and assist with all functions of the Production department.
  • Manage production of key items supporting the Deli-CMS, Meat-Seafood, Bakery, and Produce departments.
  • Receive and stock goods properly, following rotation standards when replenishing product levels.
  • Manage products to reduce shrink and damage.
  • Direct teams in handling, cutting, and preparing meat, cheeses, bread, prepacked produce, and convenient meal solutions during early morning hours while maintaining product quality and levels in accordance with company standards.
  • Train team members through The Fresh Market Academy, including on-the-job and online training, to support excellent guest service, safe work, efficient operations, and minimized product loss.
  • Lead, engage, motivate, and manage team members to provide excellent guest service.
  • Coach team members to support their development and improve retention.
  • Create and manage team schedules, aligning production with guest shopping hours.
  • Ensure the department follows safety requirements and protocols, including food-safety policies and applicable laws.

Benefits

  • Team Member discount up to 40%.
  • Early Earn Wage Access, with access to up to 50% (maximum $500) of earned wages on demand per pay period.
  • 401(k) contribution and company match.
  • Financial Wellness Program.
  • Personal time off and additional time-off purchase plans.
  • Medical, dental, vision, disability, and life insurance for individuals and families.
  • Discounts on pet insurance, daycare, event tickets, and other offerings.
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