Food Production Manager

GSO • Virginia Beach, VA

3d • Onsite

About The Position

The Food Production Manager leads team members and manages the Production department’s operational procedures and standards to provide quality products and complete meal solutions for guests. This is a fast-paced role involving continuous work with team members and products during early-morning hours. The manager reports to the Store Operations Manager and promotes leadership, hospitality, excellence, and teamwork.

Requirements

• At least 1 year of progressive management experience in supermarkets, retail, restaurants, hotels, or general business.
• Strong leadership skills and the ability to motivate and develop high-performing teams.
• Proven ability to deliver an exceptional guest experience while achieving performance goals.
• Excellent communication, problem-solving, and conflict-resolution skills.
• Basic proficiency with POS systems, scheduling tools, and Microsoft Office Suite.
• Food-safety certification or ability to obtain it after hire.
• Must be at least 21 years of age.
• Willingness to work a 3 a.m.–11 a.m. schedule, typically with Sundays and Wednesdays off.
• Ability to perform repetitive hand and arm movements; grasp, bend, and reach; and lift, push, or pull up to 50 pounds independently.
• Ability to use knives, ladders, stepstools, box cutters, pallet jacks, and other equipment.
• Ability to stand or walk for long periods, including up to four hours without a break or as required by law.
• Ability to work around extreme temperatures and wear an approved hat, hair net, and/or beard guard, as well as personal protective equipment.

Nice To Haves

• Associate’s degree in business, retail management, or a related field, or equivalent experience.
• Experience in grocery, fresh-food retail, hospitality, or a high-volume specialty retail environment.
• Knowledge of inventory-management systems and financial reporting.
• Bilingual skills.

Responsibilities

• Direct, manage, and assist with all functions of the Production department.
• Manage production of key items supporting the Deli-CMS, Meat-Seafood, Bakery, and Produce departments.
• Receive and stock goods according to rotation standards when replenishing products.
• Manage products to reduce shrink and damage.
• Direct teams in handling, cutting, and preparing meats, cheeses, bread, prepacked produce, and convenient meal solutions while maintaining product quality levels in accordance with company standards.
• Train team members through The Fresh Market Academy, including on-the-job and online training, to support excellent guest service, safety, efficiency, and minimized product loss.
• Lead, engage, motivate, and manage team members to provide excellent guest service.
• Coach team members to support their development and increase retention.
• Create and manage team schedules that align production with guest shopping hours.
• Ensure the department follows safety requirements and protocols, including food-safety policies and applicable laws.

Benefits

• Team Member discount up to 40%.
• Early Earn Wage Access, allowing access to up to 50% (maximum $500) of earned wages on demand per pay period.
• 401(k) contribution and company match.
• Financial Wellness Program.
• Personal time off and additional time-off purchase plans.
• Medical, dental, vision, disability, and life insurance for individual, spouse, partner, and family.
• Discounts on pet insurance, daycare, event tickets, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed