Food Production Manager

GSO•St. Petersburg, FL

About The Position

The Food Production Manager leads the Production department’s team members, operational procedures, and standards to provide high-quality products and complete meal solutions for guests. This is a fast-paced, early-morning role involving continuous work with team members and products. The manager works to deliver an exceptional guest experience while maintaining efficiency, product quality, and operational results. The role reports to the Store Operations Manager and reflects a culture of leadership, hospitality, excellence, and teamwork. The position requires a schedule of 3 a.m. to 11 a.m., with days off typically on Sunday and Wednesday. The manager supports production across Deli-CMS, Meat-Seafood, Bakery, and Produce, and ensures safe food handling and compliance with company standards and applicable laws. The role also involves significant time standing or walking, use of production and store equipment, and exposure to extreme temperatures.

Requirements

  • At least 1 year of progressive management experience in supermarkets, retail, restaurants, hotels, or general business.
  • Strong leadership skills and the ability to motivate and develop high-performing teams.
  • Proven ability to deliver an exceptional guest experience while achieving performance goals.
  • Excellent communication, problem-solving, and conflict-resolution skills.
  • Basic proficiency with POS systems, scheduling tools, and Microsoft Office Suite.
  • Food safety certification, or ability to obtain it after hire.
  • Must be at least 21 years of age.
  • Willingness to work 3 a.m. to 11 a.m., with days off typically Sunday and Wednesday.
  • Ability to perform repetitive hand and arm movements; grasp, bend, and reach; and lift, push, or pull up to 50 pounds independently.
  • Ability to spend long periods standing or walking without a break, for up to 4 hours or as required by law.
  • Ability to wear an approved hat, hair net, and/or beard guard, and personal protective equipment.

Nice To Haves

  • Associate’s degree in business, retail management, or a related field, or equivalent experience.
  • Experience in grocery, fresh food retail, hospitality, or a high-volume specialty retail environment.
  • Knowledge of inventory management systems and financial reporting.
  • Bilingual skills.

Responsibilities

  • Direct, manage, and assist all functions of the Production department.
  • Manage production of key items supporting the Deli-CMS, Meat-Seafood, Bakery, and Produce departments.
  • Receive and stock goods properly, following rotation standards when replenishing product levels.
  • Manage products to reduce shrink and damage.
  • Direct teams in handling, cutting, and preparing meat, cheeses, bread, prepacked produce, and convenient meal solutions during the early morning while maintaining quality product levels in accordance with company standards.
  • Train team members through The Fresh Market Academy, including on-the-job and online training, to promote excellent guest service, safe practices, efficiency, and reduced product loss.
  • Lead, engage, motivate, and manage team members to provide excellent guest service.
  • Coach team members to support their development and increase retention.
  • Create and manage team schedules, aligning production with guest shopping hours.
  • Ensure department adherence to safety requirements and protocols, including food safety policies and applicable laws.

Benefits

  • Team Member discount up to 40%.
  • Early Earn Wage Access: access up to 50% (maximum $500) of earned wages on demand per pay period.
  • 401(k) contribution and company match.
  • Financial Wellness Program.
  • Personal time off and additional time-off purchase plans.
  • Medical, dental, vision, disability, and life insurance for individuals, spouses, partners, and families.
  • Discounts on pet insurance, daycare, event tickets, and other offerings.
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