Food Prep Assistant

Circle K•Hope Mills, NC

22h•Onsite

About The Position

The Food Prep Assistant role is a full-time position responsible for ensuring food items are prepared according to menus and recipes, maintaining food safety standards, and providing excellent customer service. This role involves merchandising food items, managing inventory, maintaining the cleanliness and condition of the food preparation area and store facilities, and assisting with financial and staffing controls in the absence of the Store Manager. The position also requires adherence to all government laws, health and safety codes, and company policies, as well as contributing to a safe and secure environment for employees and customers.

Requirements

Minimum age of 18 years old.
High school diploma or equivalent plus 6 months to 1 year of retail store or food service work experience or an equivalent combination of education, training, and work experience.
Knowledge of basic business and customer service principles including planning and organizing, resource management, and leadership skills.
Ability to communicate information and ideas in a clear and understandable manner.
Ability to deal with customers, unanticipated problems, or events using standard procedures.
Ability to work as scheduled including arriving to work on time.
Ability to accurately operate a variety of equipment that may include hot or cold or beverage dispensers, grills, ovens or fry stations and other machines or tools.
Ability to perform essential duties and physical functions described below.
Ability to work in the conditions described below.
Ability to be exposed to cold or warm temperature extremes performing occasional work in a walk-in cooler and/or freezer and outdoors.
Ability to occasionally lift and/or carry up to 30 pounds from ground to overhead (i.e., assisting in stocking/maintaining inventory levels).
Ability to occasionally lift and/or carry up to 50 pounds from ground to waist (i.e., to replenish fountain syrups).
Ability to grasp, reach, and manipulate objects with hands for entire shift. (Handwork requires eye-hand coordination.)
Ability to push/pull with arms up to a force of 20 pounds (i.e., utilizing a hand-truck).
Able to reach overhead for objects.
Ability to bend and twist at waist.
Ability to communicate orally.
Ability to operate a cash register and/or computer keyboard.
Ability to stoop, kneel, squat, bend, push, and pull.
Ability to work alone.
Be exposed to occasional noise.
Ability to stand and/or walk for an entire shift.
May require climbing a ladder to store and retrieve materials or place and remove signs.

Nice To Haves

Supervises the activities of food prep employees engaged in preparing and serving food and other related duties in the absence of the Store Manager.
Helps coach and train new employees to carry out their duties in accordance with Company and/or brand operating, conduct and performance standards.
Monitors customer traffic and makes appropriate adjustments to decrease waiting time; may reschedule or re-assign duties of employees based on operational or discipline needs.
Assists with scheduling and assigning duties to Restaurant employees.
Assists with counseling of employees and provides feedback to help employees improve performance.

Responsibilities

Complies with company guidelines for maximizing sales, profitability, and customer service by ensuring all grocery deliveries are accurate, stocked, attractively displayed, and priced correctly.
Completes build-to’s for ordering/purchasing merchandise.
Maintains inventory by checking in delivery, pricing items, and stocking merchandise according to schematic.
Prepares displays by assembling, dating, and price marking in-store displays.
Rotates food items, monitoring quality and freshness measures to protect customers from illness.
Monitors and maintains the food preparation area and display cases to attract and retain customers.
Assists in training new associates with an emphasis on excellent customer service when necessary.
Monitors and organizes inventory to prevent being out of stock on items.
Uses and coaches food service staff to use suggestive selling and other techniques to maximize sales.
Makes price changes in accordance with Company and/or brand guidelines; places advertising and pricing signage.
Prepares and ensures food items are prepared according to menus and recipes with proper weights, holding times, and temperatures; practices and ensures safe food handling procedures are followed.
Provides prompt excellent customer service in a courteous, friendly, and attentive manner.
Greets customers as they enter the area and thanks customers as they leave.
Resolves or assists to resolve routine customer concerns within established guidelines.
Reports to work on time and follows the dress and appearance code.
Prepares and serves quality food and beverage to satisfy the needs of the customer.
Maintains a safe and clean work environment by complying with procedures, rules, and regulations.
Sweeps and mops or cleans floors.
Dusts and/or washes windows, counters, displays, store areas, and bathrooms.
Picks up and disposes of trash, litter, or debris.
Inspects store facilities and equipment for safety, cleanliness, and proper working order.
Cleans/checks equipment including coffee machines, grill, fry or other cooking units, beverage, ice or other refrigeration units, and other machines, tools, and work aids used.
Notifies the Store Manager of any inventory or operating discrepancy.
May receive and sign vendor deliveries and verify quality and quantity of product.
Follows vendor check-in procedures and accounts for quality and quantity of product received during vendor deliveries.
Follows Company and/or brand guidelines for product breakage or spoilage.
Supervises the activities of food prep employees engaged in preparing and serving food and other related duties in the absence of the Store Manager.
Helps coach and train new employees to carry out their duties in accordance with Company and/or brand operating, conduct, and performance standards.
Monitors customer traffic and makes appropriate adjustments to decrease waiting time; may reschedule or re-assign duties of employees based on operational or discipline needs.
Assists with scheduling and assigning duties to Restaurant employees.
Assists with counseling of employees and provides feedback to help employees improve performance.
Follows and ensures food prep employees follow all government laws, health and safety codes, food brand inspection standards, and the Company policies, procedures, and standards that apply to the conduct of business.
Seeks guidance from the Store Manager and/or appropriate management areas about legal questions or obligations.
Assists the Store Manager in maintaining a safe environment for employees and customers and protecting Company assets such as information, product, equipment, and property.
Reports all incidents (employee or customer injury, theft, property damage, improper sanitation or waste disposal, etc.) to the Store Manager.
Reports any situation in which unsafe, unlawful, or unethical conduct is or might be occurring.
Prepares or assists in the preparation of periodic sales, product, and operating reports as directed by the QSR Supervisor.
Attends job-related meetings (may be required to work irregular hours).
Maintains intradepartmental work flow by fostering a spirit of cooperation.
Complies with company policies and procedures.
Contributes to team effort by accomplishing related results as needed.
Performs all duties with minimal supervision.
Performs other duties as assigned by the Store Manager.
May take inventory of supplies and equipment.
Takes inventory of stock to identify items to be reordered or replenished.
Reviews and verifies employee paperwork and timekeeping records to ensure accuracy and completeness.

Benefits

Circle K is an Equal Opportunity Employer.
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws.
Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company.
Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.
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Our mission at Circle K is to make people's lives a little easier every day.
Our global family of 150,000 people in over 17,300 stores and 27 countries makes that possible for our millions of clients worldwide, which is why we are committed to helping them achieve their goals and grow with us.
We set ourselves apart by our culture and values: in our people and their development, in serving others, what we've built and what we are striving to achieve.
No matter where you come from or where you are heading in your career, there is a place for you to grow at Circle K.
When you grow, we grow - together.