Food Pantry / Volunteer Coordinator
About The Position
At Family Service Association of Bucks County, we are always seeking compassionate and qualified individuals dedicated to making a difference in the lives of others. Each year, we assist nearly 30,000 individuals in overcoming a wide range of challenges—from food insecurity and homelessness to mental health and substance use concerns. If you have a passion for helping people and want to be part of a team that listens, cares, and provides support every day, we invite you to explore this career opportunity. We are currently seeking a dependable, organized, and customer-focused Food Pantry / Volunteer Coordinator to coordinate volunteers and management the daily operations of our Food and Pet Pantry. This position plays an essential role in ensuring individuals and families have access to nutritious food and other necessities while providing exceptional customer service to pantry participants, volunteers, and community partners.
Requirements
- High school diploma or GED.
- Basic computer skills, including Microsoft Outlook and Excel.
- Ability to lift and move up to 50 pounds.
- Strong organizational, communication, and customer service skills.
- Ability to work independently while managing multiple priorities.
Nice To Haves
- Experience working in a food pantry, warehouse, nonprofit, customer service, or human services setting.
- Experience with inventory management systems or database entry.
- Experience working with volunteers and community organizations.
Responsibilities
- Oversee daily pantry operations during scheduled pantry hours.
- Provide friendly and respectful customer service to pantry participants, volunteers, and community partners.
- Adhere to food pantry regulations and ensure safe food handling procedures are followed.
- Monitor and document refrigerator and freezer temperatures according to established procedures.
- Answer pantry inquiries in person, by telephone, and through email.
- Receive food deliveries and complete food pick-ups when volunteers are unavailable, including pickups from community partners.
- Unload, sort, stock, and organize food and pantry donations in a timely manner.
- Maintain accurate pantry records and enter required data into the pantry database daily.
- Assist with inventory management to ensure products are properly rotated and stored.
- Maintain a clean, organized, and safe pantry environment.
- Communicate effectively with staff, volunteers, donors, and partner organizations.
- Support special food distributions, holiday programs, and seasonal events as needed.
- Perform other related duties as assigned.
Benefits
- Full health benefits
- Paid Time Off (PTO)
- Training, mentorship, and opportunities for career advancement
- Access to our Employee Assistance Program (EAP)
- LifeMart discount program
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
