Food Operations Manager 2

Sodexo Careers•Alfred, NY

7d•Onsite

About The Position

Sodexo's Campus Segment is seeking a highly impactful Food Operations Manager 2 to support Alfred University located in Alfred, NY. As a key leader within our Universities segment, you will play a critical role in shaping a best-in-class campus dining experience that reflects the university’s academic excellence and commitment to student well-being. The Food Operations Manager is a dynamic, creative, and strategic leader responsible for elevating food quality, student experience, and operational excellence across a high-volume dining environment. This role blends culinary innovation, hospitality-forward thinking, team development, and strong business acumen to build an engaging and seamless dining program that serves as a cornerstone of campus life. At Sodexo, you’ll find the ingredients for a great career—including work-life balance, professional growth, and meaningful work that impacts students every day.

Requirements

Experience in food service management, hospitality, or high-volume dining operations.
Strong leadership skills with the ability to motivate and guide frontline teams.
A passion for culinary execution, food quality, and guest experience.
Ability to multi-task, prioritize, and problem-solve in a fast-paced environment.
Excellent communication and relationship-building skills with clients, students, and team members.
Knowledge of food safety, sanitation, and operational compliance standards.
A commitment to collaboration, innovation, and delivering outstanding service every day.
Associate's Degree or equivalent experience
2 years Minimum Management Experience
2 years Minimum Functional Experience - work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

Responsibilities

Oversee day-to-day dining operations across residential, retail, and/or catering services.
Ensure exceptional food quality, presentation, and service that aligns with Sodexo and campus standards.
Lead, train, and develop frontline teams to deliver consistent, high-quality service.
Support menu execution, production planning, and operational flow.
Monitor labor, food cost, safety, and compliance metrics to achieve operational targets.
Partner with campus clients to strengthen relationships, enhance satisfaction, and support campus events.
Drive student engagement initiatives, including feedback programs and dining experience improvements.
Maintain a clean, safe, and welcoming dining environment.
Support hiring, onboarding, scheduling, and performance management of hourly staff.