Food Operations Manager (Healthcare)

Sodexo Careers•Bronx, NY

10h•Onsite

About The Position

Sodexo is seeking a Food Operations Manager (Healthcare) to support a New York City Health + Hospitals acute care facility in New York City. This is an exciting opportunity for a hands-on, service-driven leader to support a 24/7, 365-day healthcare food operation serving approximately 1,200 meals daily across three meal periods. Reporting to the General Manager, this highly visible role plays a key part in supporting daily operations, ensuring regulatory compliance, driving team performance, and delivering an exceptional patient and customer experience. This role is ideal for a leader who thrives in a fast-paced healthcare environment and enjoys balancing operations, compliance, labor management, and client partnership.

Requirements

Leadership experience in healthcare food service
Strong supervisory skills and the ability to be a hands-on leader
Experience with labor management, payroll, scheduling, and staffing processes
Knowledge of cash controls, labor cost management, and financial acumen
Strong understanding of food safety, sanitation, compliance, and workplace safety standards
Excellent communication and relationship-building skills with clients, customers, and staff
Ability to manage multiple priorities in a dynamic, high-accountability environment
Passion for customer service and a commitment to operational excellence
Flexibility, compassion, and a collaborative leadership style
Bachelor’s Degree or equivalent experience
3 years Minimum Management Experience
3 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

Nice To Haves

Experience in a union and healthcare environment preferred
Experience supporting regulatory audits and survey readiness strongly preferred
Knowledge of Sodexo systems and food management tools is a plus

Responsibilities

Support the General Manager in oversight of daily food service operations in a complex acute care setting
Help lead a 24/7 operation serving approximately 1,200 meals daily
Support labor management, staffing, scheduling, payroll, and new hire processes
Manage operational priorities while helping achieve company and client financial targets
Monitor labor costs, cash controls, productivity, and operational performance
Support achievement of high-quality patient and customer satisfaction outcomes
Ensure compliance with food safety, sanitation, workplace safety, and contract standards
Support audit readiness and successful performance on regular inspections and surveys
Foster a positive work environment focused on employee engagement and accountability
Build strong client relationships and serve as a trusted operational partner
Help ensure Sodexo standards are met or exceeded across all aspects of service delivery