Food Operations Manager 1

Sodexo Careers•Newark, NJ

1d•Onsite

About The Position

We are the Communities we serve! This account is part of the SodexoMAGIC portfolio of business. Use your passion for service to create a positive impact and make a difference in the communities we serve! SodexoMAGIC is a joint Sodexo/ Magic Johnson venture. SodexoMAGIC promises to empower the communities we serve by offering best-in-class food & facilities management solutions, which create a positive impact and make a difference in the lives of our clients and customers. SodexoMAGIC offers our dedicated service via the following Sodexo segments: Corporate Services, Hospitals, K-12 Schools, Universities. Sodexo's Airport Lounge Segment has an exciting opportunity for a Food and Beverage Operations Manager 1 at Newark International Airport (EWR). An oasis away from the airport hustle, our Delta Sky Clubs/Lounges have become synonymous for comfort and elegance at major airports throughout the world. The Food and Beverage Operations Manager will have oversight of a staff of 25 hourly employees in a shift including supervisors, bartenders, food attendants and custodial staff. As lead manager over Second Shift (12 Noon start time), you will be responsible for the club(s)/lounge operations including labor cost management, scheduling, ordering product, inventory, training, service standards, financial reporting, guest and client interaction. The ideal candidate will have prior experience with hiring, training and scheduling staff; monitoring service and complying with Sodexo and our airline client's standards of service. Oversight for both front and back of house, in addition to food/bar/beverage service, superb guest relations abilities are the key to success of this operation. We are seeking individuals with strong communication skills, flexibility and adaptability in a fast and frequently changing environment. Paid Airport Parking. The SodexoMAGIC partnership represents the union of two global brands that operate at peak performance. Sodexo, a long-standing leader in “quality of life solutions” around the globe, and Magic Johnson Enterprises, the brainchild of NBA all-star Earvin Magic Johnson, who literally took the game to new heights. To learn more about SodexoMAGIC and read a message from Earvin “Magic” Johnson himself click here.

Requirements

Associate's Degree or equivalent experience
2 years minimum management experience
1 year work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.
Work history demonstrating strong leadership skills
Ability to work collaboratively with all levels of the organization
Ability to manage multiple priorities
Professional communication skills
Passion for a high-level of customer service
Flexibility to take on additional responsibilities as needed
Working knowledge of automated food inventory, ordering, production and management systems as well as menu graphics programs

Responsibilities

Have oversight of daily food operations and deliver a high-quality product
Achieve company and client financial targets and goals
Develop and maintain client and customer relationships
Motivate, coach, mentor and develop frontline (hourly) staff
Ensure Sodexo standards are met to include compliance with company food and physical safety programs
Labor cost management
Scheduling
Ordering product
Inventory
Training
Service standards
Financial reporting
Guest and client interaction
Hiring
Monitoring service
Complying with Sodexo and our airline client's standards of service
Oversight for both front and back of house
Food/bar/beverage service