Food Operations Manager 3

Sodexo CareersFort Wayne, IN
Onsite

About The Position

Grow your career and develop a team that shares your desire to make a difference. Sodexo is seeking a Food Operations Manager - Patient Services for Parkview Regional Medical Center and Parkview Hospital Randallia located in Fort Wayne, IN. A valid driver’s license and acceptable driver’s license record check is required. Sodexo offers a range of services to healthcare facilities, including food, nutrition, environmental, facilities management, healthcare technology management, retail, and patient experience services. Employees at our healthcare sites play a crucial role in enhancing patient experience and well-being.

Requirements

  • Excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies.
  • Passion for our patients and customers to ensure our Sodexo CARES (Compassion, Accountability, Respect, Enthusiasm and Service) behaviors are followed daily.
  • Knowledge of nutrition and specialized diets.
  • Experience with oversight of diet offices.
  • Strong management skills, preferably in healthcare.
  • Minimum Education Requirement - Bachelor’s Degree or equivalent experience.
  • Minimum Management Experience - 3 years.
  • Minimum Functional Experience - 3 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.
  • A valid driver’s license and acceptable driver’s license record check is required.

Responsibilities

  • Evaluate and develop service levels for the overall Patient Services Program targeted to exceed patient and customer satisfaction.
  • Oversee Sodexo’s Patient Dining Program and daily meal rounding inclusive of service recovery.
  • Collaborate with clinical, food service and interdisciplinary teams to enhance the patient experience.
  • Perform tray assessments to ensure food quality and presentation and tray accuracy exceed Sodexo standards for Gold Checks and achieve successful regulatory inspections and audits.
  • Perform management functions that include direct supervision of hourly associates including employee development.

Benefits

  • Medical, Dental, Vision Care and Wellness Programs
  • 401(k) Plan with Matching Contributions
  • Paid Time Off and Company Holidays
  • Career Growth Opportunities and Tuition Reimbursement
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