Food Industry Partnerships Coordinator

Regional Food Bank of Northeastern NY•Albany, NY

1d•Onsite

About The Position

Responsible for providing support in all areas of the Food Industry Partnerships Department. This role involves representing the Food Bank with food industry partners, businesses, and organizations to raise awareness and increase support for the work of the Food Bank, food insecurity, the benefits of partnership, and the impact of product donations. It also supports customer service between the Food Bank and its partners through various communication channels, conducts outreach, builds relationships, and collaborates with other departments to ensure efficient donation processes. The position also involves researching new donation opportunities, utilizing internal software for reporting and material creation, maintaining partner data, and communicating issues or recommendations to management. Additionally, the role includes producing donor certificates, creating and maintaining Standard Operating Procedures (SOPs), participating in trainings and conferences, and ensuring a safe and compliant work environment.

Requirements

Associate degree preferred, and/or two years of related work experience.
Strong interpersonal, public speaking and writing skills.
Strong organizational skills including the ability to manage and prioritize multiple projects.
Strong attention to detail.
Experience with Microsoft Office Suite.
A valid New York State driver's license.

Nice To Haves

Food industry experience preferred.

Responsibilities

Represents the Food Bank with food industry partners, businesses, and organizations to raise awareness and increase support for the work of the Food Bank, food insecurity, the benefits of partnership, and the impact of product donations.
Supports customer service between the Food Bank and food industry partners through meetings, telephone calls, and emails.
Conducts outreach and builds relationships.
Works collaboratively with other departments and employees to ensure timely pick-up and distribution of donation offers.
Works with Manager to determine industry visits based on priorities and geographic location.
Researches and pursues new food donation opportunities, including state and national offers.
Uses the Food Bank's software, Primarius (P2), to run reports and create materials to review with Manager for meetings and as requested by partners.
Completes the Food Bank's Visit Form for each meeting and ensures partner information is current and accurate.
Updates partner data as changes are received.
Communicates industry partner information, leads, or food quality/service issues to the Manager with recommendations for a solution.
Reviews data with Manager to identify outreach opportunities, and other projects.
Produce annual donor certificates.
Create new and maintain current SOPs as applicable.
Participates as directed in trainings, meetings, presentations/webinars, and conferences.
Maintains a clean and safe workspace.
Follows all safety standards and procedures.
Adheres to the Food Bank's Employee Code of Conduct.
Performs other duties as assigned.