Food Expeditor
About The Position
The Food Expeditor acts as the primary liaison between kitchen staff and servers, ensuring accurate and timely order execution. This role involves reviewing tickets for accuracy, modifications, and special requests, and organizing/prioritizing orders during high-volume service periods. The Expeditor is responsible for ensuring all dishes meet presentation, portion, and quality standards before leaving the kitchen, and communicating clearly with chefs, line cooks, and service staff to resolve any delays or discrepancies. Maintaining cleanliness and organization of the expo line and service window, assisting with garnishing and plating, and monitoring ticket times to support service benchmarks are also key functions. The role requires upholding all food safety, sanitation, and company policies, including the Everyone Greets Everyone (EGE) policy, and performing other duties as assigned.
Requirements
- High School Diploma or GED equivalent required
- Ability to stand and walk for extended periods
- Ability to lift and carry up to 25 lbs.
- Frequent reaching, bending
- Knowledge of kitchen and storage areas
- Ability to work in a fast-paced, high-volume environment
- Strong communication and organizational skills
- Attention to detail with a focus on presentation and accuracy
- Ability to remain calm and efficient under pressure
- Flexible availability, including nights, weekends, and holidays
Nice To Haves
- Previous restaurant or kitchen experience preferred
- Expediting or line experience a plus
Responsibilities
- Act as the primary liaison between kitchen staff and servers to ensure accurate and timely order execution
- Review tickets for accuracy, modifications, and special requests
- Organize and prioritize orders during high-volume service periods
- Ensure all dishes meet presentation, portion, and quality standards before leaving the kitchen
- Communicate clearly with chefs, line cooks, and service staff to resolve delays or discrepancies
- Maintain cleanliness and organization of the expo line and service window
- Assist with garnishing, plating, and final touches as needed
- Monitor ticket times and support the team in meeting service benchmarks
- Uphold all food safety, sanitation, and company policies
- Work at a fast pace and in stressful situations
- Maintain regular, predictable and punctual attendance
- Participate in all mandatory meetings and pre-shift BUZZ sessions
- Follow the Everyone Greets Everyone (EGE) policy
- Perform other duties as assigned
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What This Job Offers
Career Level
Mid Level
Education Level
High school or GED
