Food/Drink Runner Part-Time Highlands Ranch, CO

Egg Harbor Cafe•Highlands Ranch, CO
•Onsite

About The Position

Join the Egg Harbor Cafe in Highlands Ranch, Colorado, as a food/drink runner on our "Hospitality Support Team." This fun and fast-paced role is crucial for ensuring smooth and efficient shifts by supporting servers in delivering drinks, food, accommodating guests, clearing tables, and maintaining a clean dining area. At Egg Harbor, we pride ourselves on building a strong customer base through excellence, a warm family-friendly atmosphere, and a diverse menu. As a team member, you'll interact with guests and colleagues daily, contributing to a fulfilling experience for everyone. Our shifts start and end early, with no night work, and we offer flexible scheduling, though weekend and holiday availability is important. We are closed on Thanksgiving and Christmas Day. We are looking for responsible, trustworthy, prompt, reliable, and self-motivated individuals who enjoy a team-oriented environment.

Requirements

  • Responsible
  • Trustworthy
  • Prompt
  • Reliable
  • Self-motivated
  • Enjoys working in a team-oriented environment

Responsibilities

  • Ensure the efficient flow of food and drink orders from the wait staff to the kitchen
  • Check receipts and assemble the order for the guest
  • Ensure orders are being prepared with the correct priority and alert management to quality issues or long wait times
  • Ensure that the food and drink presentation is fresh and up to quality standards
  • Assist in the final plate or drink presentation (e.g. adding condiments and/or toppings)
  • Check dishes/drinks before delivery for accuracy, presentation, and temperature
  • Deliver orders quickly to customers to maintain fast service
  • Communicate important information to the kitchen and the wait staff (e.g. when a customer has a particular request)
  • Keep Runner/Expo area clean and well stocked
  • Eliminate obstacles in service, food preparation lines, or dishwashing
  • Inspect the premises according to quality and sanitation standards, and assist in cleaning
  • Maintain working area is safe and clean; sweep/mop as needed
  • Handle complaints from customers to preserve the restaurant’s reputation of providing excellent customer service
  • Support other tasks as needed (i.e., organizing and bagging to-go orders)
  • Perform other related duties as assigned
  • Perform opening/closing and on shift side work and maintenance properly

Benefits

  • Flexible schedule
  • Holiday bonus
  • PTO
  • Employee scholarship program
  • Meal discounts
  • Shifts end early (restaurant closes at 2pm)
  • Family owned (never franchised)
  • Employee assistance program
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