Food Court Manager

Festival Foods•Holmen, WI

5d•Onsite

About The Position

Join Festival Foods as Food Court Manager! At Festival Foods, our food court is more than just a place to grab a bite—it's a destination that brings people together over freshly brewed coffee, delicious pizza, flavorful Asian cuisine, and crave-worthy popcorn. It's a place that delivers outstanding quality meals to answer the question of "what's for dinner"? As our Food Court Manager, you'll lead a team of guest-focused associates, ensuring every customer enjoys an outstanding experience while keeping operations running smoothly. From ensuring top-notch guest service, to managing labor and expenses, your leadership will continue to make our food court a standout part of the store shopping experience!

Requirements

High school diploma or equivalent
Prior leadership experience in food service, restaurant, fast food, or food court setting preferred.
A passion for food and guest service, with the ability to motivate and develop a team.
Strong communication skills and a knack for problem-solving.
Knowledge of retail food operations, safety standards, and inventory management.
Experience as a server, cook, line cook, or chef is a plus!
Willing to learn technology systems and build familiarity with scheduling tools, ordering systems, and other business applications.
ServeSafe Certification (or ability to obtain it).

Nice To Haves

Prior leadership experience in food service, restaurant, fast food, or food court setting
Experience as a server, cook, line cook, or chef

Responsibilities

Providing excellent guest service, including greeting guests, answering questions, and addressing concerns with professionalism and care.
Supervising and developing food court associates, fostering a positive and team-oriented environment.
Overseeing all aspects of food court operations, including labor management, expense control, inventory, and guest satisfaction.
Managing schedules, providing training, and offering constructive feedback to associates.
Ensuring the food court is clean, well-stocked, and operating at peak efficiency with fresh, high-quality offerings.
Assisting with daily tasks as a hands-on leader, ensuring every guest leaves satisfied.
Managing vendor orders, overseeing pricing and signage accuracy, and monitoring back stock to maintain appropriate inventory levels.
Upholding company policies, conducting corrective actions when needed, and promoting a safe working environment.
Maintaining regular, timely attendance in compliance with the work schedule, and providing adequate notice for occasional absences.
Performing other duties as assigned.