Food Court Lead

Festival Foods • Wausau, WI

2d • Onsite

About The Position

Festival Foods is seeking a Food Court Lead to help create a welcoming, well-run food court experience. The role supports food court operations featuring items such as coffee, pizza, Asian cuisine, and popcorn. The lead works alongside food service associates and assists the Food Court Manager with scheduling, inventory management, and sales goals while promoting guest service, food quality, and teamwork.

The position requires regular, timely attendance in accordance with the work schedule. The work involves standing for long periods, regularly bending, stooping, and kneeling, using a full range of upper-body motion, and frequently lifting up to 50 pounds. Reasonable accommodations may be made for individuals with disabilities to perform the essential functions.

Requirements

• Strong leadership skills and the ability to coach and inspire a team.
• Excellent communication and problem-solving abilities.
• Knowledge of safety procedures and kitchen equipment, including slicers, fryers, ovens, and mixers.
• Ability to work flexible shifts, including nights, weekends, and holidays.
• Ability to stand in place for long periods and regularly bend, stoop, and kneel.
• Full range of upper-body motion.
• Ability to frequently lift up to 50 pounds.

Nice To Haves

• Experience in food service, fast food, a restaurant, or as a line cook, chef, or server.

Responsibilities

• Provide helpful, professional guest service, answer questions, and address guest concerns.
• Work alongside food service associates to support smooth daily operations.
• Assist the Food Court Manager with scheduling, inventory management, and achieving sales goals.
• Help guests find food court offerings, including coffee, pizza, and popcorn.
• Ensure food quality, accurate pricing, and well-stocked inventory.
• Train and mentor associates, reinforce company values, and encourage teamwork.
• Maintain regular, timely attendance and provide adequate notice to find a replacement for occasional absences.
• Perform other duties as assigned.

Benefits

• 15% associate discount on grocery purchases for the associate and immediate household.
• Weekly pay for hourly associates.
• Premium pay for hourly store associates on Sundays and select holidays.
• Schedules provided two weeks in advance.
• Vision insurance and two dental coverage options for part-time and full-time associates.
• Three weeks of paid parental leave.
• Fitness reimbursement program.
• Employee Assistance Program (EAP) and LEAPCare Care Coaches.
• 401(k) plan with an annual discretionary match.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed