Food Court Lead

Festival Foods•Wausau, WI

11h

About The Position

Festival Foods is hiring a full-time Food Court Lead in Wausau, Wisconsin. The role supports a welcoming, well-run food court offering items such as coffee, pizza, Asian cuisine, and popcorn. The Food Court Lead works alongside food service associates, provides helpful guest service, maintains food quality and inventory, and supports the Food Court Manager with scheduling, inventory management, and sales goals. The role also includes training and mentoring associates and reinforcing company values in a fast-paced environment. The position reports to the Food Court Manager.

Requirements

Strong leadership skills, including the ability to coach and inspire a team.
Excellent communication and problem-solving abilities.
Knowledge of safety procedures and kitchen equipment, including slicers, fryers, ovens, and mixers.
Ability to work flexible shifts, including nights, weekends, and holidays.
Ability to stand in place for long periods and regularly bend, stoop, and kneel.
Full range of upper-body motion.
Ability to lift up to 50 pounds frequently.

Nice To Haves

Experience in food service, fast food, a restaurant, or as a line cook, chef, or server.

Responsibilities

Provide excellent guest service, including greeting guests, answering questions, and addressing concerns professionally and with care.
Work alongside food service associates to support smooth daily operations and lead by example.
Assist the Food Court Manager with scheduling, inventory management, and achieving sales goals.
Help guests find food court items and resolve concerns.
Ensure food quality, accurate pricing, and well-stocked inventory.
Train and mentor associates, reinforce company values, and promote teamwork in a fast-paced environment.
Maintain regular, timely attendance in compliance with the work schedule and provide adequate notice to find a replacement for occasional absences.
Perform other duties as assigned.

Benefits

15% associate discount on grocery purchases for the associate and immediate household.
Weekly pay for hourly associates.
Two-week advance scheduling.
Vision insurance eligibility for part-time and full-time associates.
Two dental coverage options for part-time and full-time associates.
Three weeks of paid parental leave.
Fitness reimbursement program offering savings on fitness membership fees.
Employee Assistance Program (EAP) and LEAPCare Care Coaches for confidential support.
401(k) plan with an annual discretionary match.
Hourly full-time store associates receive time-and-a-half pay on Sundays and select holidays.