Food & Consumables Coach

Walmart • Windham, ME

1d • $65,000 - $100,000 • Onsite

About The Position

The Food & Consumables Coach leads and develops associates and teams, supports store operations, and drives the financial performance and sales of the designated store area. The role teaches, trains, listens to associates, tours stores, provides feedback, communicates business objectives and company direction, and leads change efforts. It models exceptional customer service and supports customer-service initiatives, resolves customer needs and complaints, and develops action plans and process improvements to maintain a high-quality customer experience.

The role reviews profit-and-loss statements and supports budgeting, forecasting, and expense control. It monitors merchandise presentation, seasonal transitions, inventory flow, and operational processes, and develops plans to mitigate shrink and achieve sales and profit goals. The Coach hires, trains, mentors, assigns duties to, recognizes, and develops associates; sets clear expectations; supports a sense of belonging; and helps meet staffing and growth needs.

The Coach coordinates work and assignments, maintains relationships with stakeholders, supports plans that meet customer and business needs, sets goals, measures progress, and addresses improvement opportunities. The role ensures compliance with company policies, procedures, values, and standards of ethics and integrity, and provides guidance on business processes and practices. It is expected to demonstrate Walmart’s leadership behaviors: respect the individual, act with integrity, serve customers and members, and strive for excellence.

Requirements

• Two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
• Successfully complete all job-required trainings and assessments.
• For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training is required.
• For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
• General work experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

• Lead and develop teams by teaching, training, listening to associates, touring stores, and providing feedback.
• Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
• Introduce and lead company change efforts, set clear expectations, and guide teams in implementing business solutions.
• Model and demonstrate the One Best Way service model and support customer-service initiatives, including community outreach programs.
• Ensure customer needs, complaints, and issues are resolved; develop action plans to correct deficiencies and improve customer experience.
• Drive financial performance and sales in the designated business area by reviewing profit-and-loss statements and supporting budgeting, forecasting, and expense control.
• Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes; implement plans to mitigate shrink and achieve sales and profit goals.
• Hire, train, mentor, supervise, and develop associates; assign duties, set expectations, recognize contributions, and support staffing needs.
• Coordinate and oversee job-related activities and assignments; maintain stakeholder relationships, communicate goals, measure progress, and address improvement opportunities.
• Ensure compliance with company policies and procedures and support the company's mission, values, and standards of ethics and integrity.
• Foster belonging, develop talent, promote continuous learning, support change, and encourage the use of new technologies and skills.

Benefits

• Competitive pay and performance-based bonus awards.
• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, including sick leave; parental leave; family care leave; bereavement leave; jury duty; and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit for eligible full-time and part-time associates, with tuition, books, and fees paid for eligible programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree