(USA) Food & Consumables Coach

Walmart•Cincinnati, OH

1d•$65,000 - $100,000•Onsite

About The Position

The Food & Consumables Coach leads and develops store teams, oversees customer service, and drives the financial performance and sales of the designated store area. The role includes teaching, training, listening to associates, touring stores and providing feedback, and communicating store operations, merchandising, business initiatives, and company direction. The Coach leads change efforts, sets clear expectations, and guides teams in implementing business solutions. The Coach models Walmart’s One Best Way service standards, supports customer-service initiatives and community outreach, resolves customer needs and complaints, and develops action plans to address deficiencies and improve the customer experience. The position reviews profit-and-loss statements, assists with budgeting and forecasting, controls expenses, monitors merchandise presentation and inventory flow, and implements plans to reduce shrink and achieve sales and profit goals. The role supervises, hires, trains, mentors, recognizes, and develops associates; assigns duties and communicates expectations; and helps build staffing capacity and a workplace where associates feel a sense of belonging. It coordinates job-related activities and initiatives, works with stakeholders, tracks progress toward goals, identifies improvement opportunities, and promotes adaptability and continuous learning. The Coach also ensures compliance with company policies, procedures, values, ethics, and integrity standards. The position is based at the Walmart location at 10240 Colerain Ave, Cincinnati, Ohio. Walmart describes its compensation package as including competitive pay, performance-based bonuses, and benefits. The stated annual salary range is $65,000 to $100,000, with possible additional compensation based on performance, location, or complex store structure.

Requirements

At least 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
Attend and successfully complete all job-required training and assessments.
For facilities that sell firearms, successful completion of a firearms-specific criminal background check and firearms-authorized training is required.
For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
General work experience supervising 5 or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

Lead and develop teams through training, active listening, store tours, feedback, and communication about operations, merchandising, business initiatives, and company direction.
Lead company change efforts and provide clear expectations and guidance for implementing business solutions.
Model and demonstrate customer-service standards using Walmart’s One Best Way service model.
Manage and support customer-service initiatives, resolve customer needs and complaints, and implement action plans to correct service deficiencies.
Drive sales and financial performance in the designated store area by reviewing profit-and-loss statements and assisting with budgeting, forecasting, and expense control.
Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes.
Develop and implement action plans to mitigate shrink and achieve sales and profit goals.
Hire, train, mentor, supervise, recognize, and develop associates; assign duties and communicate expectations consistently.
Promote a sense of belonging and recruit and develop qualified associates to meet staffing needs and company growth potential.
Coordinate and oversee job-related activities and assignments, maintain stakeholder relationships, and support plans that meet customer and business needs.
Set and communicate goals, build accountability, measure progress, identify improvement opportunities, and promote adaptability and continuous learning.
Ensure compliance with company policies and procedures and support the company’s mission, values, ethics, and integrity standards.
Support the Open Door Policy and provide direction on applying company policies and practices.
Build high-performing teams, foster collaboration and trusting relationships, communicate with impact, and recognize others’ contributions.
Make customer-focused, data-informed decisions that balance short- and long-term priorities.
Support Walmart’s goal of becoming a regenerative company, including creating belonging, eliminating waste, and participating in local giving.
Encourage continuous improvement, adoption of new technologies and skills, and learning through change.

Benefits

Medical, vision, and dental coverage.
401(k).
Stock purchase plan.
Company-paid life insurance.
Paid time off, including sick leave.
Parental leave and family care leave.
Bereavement, jury duty, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
Performance-based bonus awards and possible annual or quarterly performance bonuses.
Possible regional pay zone differential and complex-structure additional compensation.