(USA) Food & Consumables Coach

Walmart•Dodge City, KS
•Onsite

About The Position

The Food & Consumables Coach leads and develops associates while supporting customer service, sales, and financial performance in a designated store area. The role includes coaching associates through training, active listening, store tours, and feedback, and communicating store operations, merchandising, technology, business initiatives, and company direction. The Coach introduces and leads change efforts, sets clear expectations, and guides teams in implementing business solutions. The Coach models Walmart’s One Best Way service model and supports customer-service initiatives, resolves customer concerns, creates action plans to correct deficiencies, and leads process improvements. The role reviews profit and loss statements, assists with budgeting and forecasting, controls expenses, monitors merchandise presentation, seasonal transitions, inventory flow, and operational processes, and works to reduce shrink and achieve sales and profit goals. The position supervises and develops associates through hiring, training, mentoring, assigning duties, setting expectations, recognizing contributions, and building a workplace where associates feel they belong. It coordinates work and initiatives with stakeholders, measures progress toward goals, addresses improvement opportunities, and promotes adaptability and continuous learning. The Coach also ensures compliance with company policies and procedures and supports Walmart’s mission, values, ethics, and Open Door Policy. Walmart lists an annual salary range of $65,000–$100,000, with additional annual or quarterly performance bonuses. Certain positions may receive additional compensation based on regional pay zone, complex structure, or applicable state pay differentials.

Requirements

  • Two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
  • Complete all required job trainings and assessments.
  • For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
  • For facilities that sell only ammunition and have applicable state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
  • General work experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

  • Lead and develop teams by training, listening to associates, touring stores, and providing feedback.
  • Communicate store operations, technology, business initiatives, merchandising, and company direction to associates at all levels.
  • Introduce and lead company change efforts, set clear expectations, and guide teams in implementing business solutions.
  • Model exceptional customer service and the One Best Way service model, and support customer-service and community outreach initiatives.
  • Resolve customer needs, complaints, and issues; implement action plans to correct deficiencies and improve customer experience.
  • Drive sales and financial performance by reviewing profit and loss statements and assisting with budgeting, forecasting, and expense control.
  • Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes; mitigate shrink and work toward sales and profit goals.
  • Hire, train, mentor, and supervise associates; assign duties, set expectations, provide recognition, and support staffing needs.
  • Build accountability, maintain stakeholder relationships, communicate goals, measure progress, and address improvement opportunities.
  • Promote adaptability, continuous learning, and the use of new technologies and skills.
  • Ensure compliance with company policies and procedures, support the Open Door Policy, and uphold company ethics and integrity.
  • Promote a culture of belonging, develop talent, and recognize associates’ contributions.
  • Support Walmart’s goal of becoming a regenerative company through positive impact, eliminating waste, and participating in local giving.

Benefits

  • Medical, vision, and dental coverage.
  • 401(k), stock purchase, and company-paid life insurance.
  • Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
  • Short-term and long-term disability.
  • Company discounts and Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Live Better U education benefit, with tuition, books, and fees covered for eligible programs.
  • Performance-based annual or quarterly bonuses.
  • PTO and/or PPTO for vacation, sick leave, holidays, or other purposes.
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