Food & Beverage Team Leader

Target•North Charleston, SC
•$21 - $36•Onsite

About The Position

The Food & Beverage Team Leader leads a team responsible for providing guests with fresh, in-stock, accurately priced and signed food and beverage products and services. The role oversees replenishment, inventory accuracy, food safety and quality, presentation, pricing, promotions, and department workload to support sales goals and a guest-first experience. The leader develops team members through hiring support, training, coaching, feedback, accountability and recognition, and partners with store leadership and vendors to maintain business standards and product availability. The position also supports guest services, store safety, security, compliance and, when applicable, Starbucks and Pizza Hut operations and adult beverage requirements. It may occasionally assume store-level leadership-on-duty responsibilities. The role is physically active, includes work in refrigerated and freezer conditions and other varying environments, and requires schedule flexibility. Although full-time, the position does not guarantee 40 hours per week; hours depend on business needs and may fluctuate.

Requirements

  • Must be at least 18 years old.
  • High school diploma or equivalent.
  • Strong interest in and knowledge of the Food & Beverage business.
  • Ability to lead others and hold them accountable.
  • Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
  • Ability to work independently and as part of a team, manage workload and prioritize tasks independently.
  • Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
  • Welcoming and helpful attitude toward guests and team members; effective communication skills.
  • Ability to access all areas of the building, interpret instructions and reports, and accurately handle cash register operations as needed.
  • Ability to climb ladders as needed and safely scan, handle and move merchandise, including frequently lifting or moving up to 44 pounds without assistance.
  • Flexible availability for varying hours, days and shifts, including nights, weekends, holidays, closing shifts and peak shopping times; reliable and prompt attendance.
  • Ability to work in refrigeration and freezer conditions, around common allergens, and in varying temperatures, humidity and other elements, including during Drive Up and carryout duties.
  • Ability to remain mobile for the duration of scheduled shifts, which may vary in length.
  • Previous retail and/or food experience is preferred but not required.

Nice To Haves

  • Previous retail and/or food experience.

Responsibilities

  • Deliver guest experience commitments and ensure team members are trained to provide a consistent, friendly guest experience.
  • Review guest, financial and team outcome metrics, identify opportunities, take action, align the team on execution and recognize strong results.
  • Plan and execute daily and weekly workload to support department and store sales goals, guest engagement, merchandising, pricing, displays, sampling and promotions.
  • Conduct Food & Beverage standards walks and assess backroom, sales floor and food service areas; prioritize work and review reporting for business trends.
  • Set goals and expectations for team members, assign tasks based on workload and guest traffic, and validate progress on prioritized tasks and routines.
  • Coach, train and develop team members, close skill gaps, lead huddles, and support hiring and onboarding.
  • Partner with store leadership through communication and collaboration to influence sales performance and workload delivery.
  • Maintain fresh, full and food-safe areas through inventory management, routines and food safety policies and procedures.
  • Develop vendor partnerships and ensure delivery, merchandising, brand standards and in-stock expectations are met; place store-initiated orders where applicable.
  • Keep up to date on relevant products and trends and educate team members.
  • Support guest services, including backup cashiering, order pickup and Drive Up, while following applicable laws and compliance requirements.
  • Understand and support compliance with adult beverage laws and protect the store’s liquor license, if applicable.
  • Uphold Starbucks and Pizza Hut brand standards and maintain productive partnerships with their district managers, if applicable; complete applicable training and certifications.
  • Model ethical conduct, safety and compliance; recognize safe behaviors, correct hazards, support incident response and report or investigate injuries accurately and promptly.
  • Model physical security processes and support storewide merchandise protection strategies, including ordering, storage and application as directed.
  • Foster inclusivity and equitable experiences by valuing diverse voices and approaches.
  • Follow key-carrier safe and secure processes and address store emergency and compliance requirements.
  • Occasionally assume store-level leadership-on-duty responsibilities during assigned shifts based on store needs.
  • Perform other duties based on business needs.

Benefits

  • Eligible team members and their dependents may receive comprehensive health benefits and programs, which may include medical, vision, dental and life insurance.
  • 401(k).
  • Employee discount.
  • Short-term disability and long-term disability.
  • Paid sick leave.
  • Paid national holidays.
  • Paid vacation.
  • Financial, education and well-being benefits may also be available to eligible team members.
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