Food & Beverage Team Leader

Target•Fayetteville, NY
•$23 - $39•Onsite

About The Position

The Food & Beverage Team Leader leads a team responsible for delivering a consistent guest experience through fresh, available, accurately priced and signed food and beverage products. The role oversees department operations, replenishment, inventory accuracy, food safety, presentation, pricing and promotional signing. The leader plans and assigns daily work, supports sales and guest engagement goals, develops team members, and partners with store leadership and vendors. The position may also support guest services, food-service brand standards, store-level leadership duties, safety, security and compliance needs. It is a full-time role, but weekly hours are not guaranteed to reach 40 and may vary based on business needs.

Requirements

  • Must be at least 18 years old.
  • High school diploma or equivalent.
  • Strong interest in and knowledge of the Food & Beverage business.
  • Ability to lead and hold others accountable.
  • Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
  • Ability to work independently and as part of a team.
  • Ability to manage workload and prioritize tasks independently.
  • Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
  • Welcoming and helpful attitude toward guests and team members.
  • Effective communication skills.
  • Ability to access all areas of the building to respond to guest or team member issues.
  • Ability to interpret instructions, reports and information.
  • Ability to accurately handle cash register operations as needed.
  • Ability to climb ladders as needed.
  • Ability to scan, handle and move merchandise safely and efficiently, including frequently lifting or moving items up to 44 pounds without assistance.
  • Flexible availability for varying hours and shifts, including nights, weekends, holidays, closing shifts and peak shopping times; reliable and prompt attendance is necessary.
  • Ability to work in refrigeration and freezer conditions and where common allergens may be handled or present.
  • Ability to work in and be exposed to varying temperatures, humidity and other elements while performing duties such as Drive Up and carryout.
  • Ability to remain mobile for the duration of scheduled shifts, which may vary in length.

Nice To Haves

  • Previous retail and/or food experience is preferred but not required.

Responsibilities

  • Deliver guest experience commitments and ensure team members are trained to consistently meet Target’s guest experience and operational standards.
  • Observe team performance, provide feedback, recognize strong guest service, and hold team members accountable.
  • Review guest, financial and team outcome metrics to identify opportunities, improve execution and deliver sales and guest experience results.
  • Plan and execute daily and weekly workload, merchandising, pricing, sales-floor display changes, sampling and promotions to support department and store goals.
  • Walk Food & Beverage and Food Service areas to assess conditions, prioritize workload and identify business trends through reporting.
  • Set goals and expectations with guidance from the direct leader and hold team members accountable for them.
  • Partner and communicate with store leadership to influence sales performance and workload delivery.
  • Maintain fresh, full and food-safe areas using inventory management, area routines and food safety procedures.
  • Assign daily tasks based on planned workload and guest traffic, aligned with weekly and monthly priorities.
  • Validate team members’ progress on assigned tasks, production routines and best practices.
  • Develop team members through coaching, training, interactions and efforts to close skill gaps.
  • Lead team huddles to communicate priorities and trends using store reporting and headquarters communications.
  • Build vendor partnerships, establish expectations, maintain brand standards and product availability, and place store-initiated orders where applicable.
  • Stay current on relevant trends and products and educate team members.
  • Support hiring and onboarding of new team members.
  • Support guest services, including backup cashiering, order pickup and Drive Up, while maintaining compliance with applicable laws.
  • Become a subject matter expert in applicable federal, state and local adult beverage laws and help protect the store’s liquor license, if applicable.
  • Uphold Starbucks and Pizza Hut brand standards and maintain productive partnerships with their district managers, if applicable.
  • Complete Food Safety Manager Certification and applicable Starbucks and/or Pizza Hut training or certifications.
  • Model ethical conduct, safety and compliance, and hold the team accountable to these standards.
  • Promote safe work practices, identify and correct hazards, assist with incident response, and report and investigate injuries promptly and accurately.
  • Model physical security processes and support store merchandise protection strategies.
  • Foster an inclusive environment that values diverse voices and creates equitable experiences.
  • Follow safe and secure processes as a key carrier.
  • Occasionally assume store-level Leader on Duty responsibilities during assigned shifts based on business needs.
  • Address store emergency and compliance requirements and perform other duties based on business needs.

Benefits

  • Eligible team members and dependents may receive comprehensive health benefits, potentially including medical, vision, dental and life insurance.
  • 401(k).
  • Employee discount.
  • Short-term disability.
  • Long-term disability.
  • Paid sick leave.
  • Paid national holidays.
  • Paid vacation.
  • Financial, education and well-being benefits may also be available.
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