Food & Beverage Team Leader

Target • Bristol, VA

13d • $22 - $37

About The Position

The Food & Beverage Team Leader leads a guest-focused team responsible for keeping food and food-service products fresh, in stock, available, accurately priced, safely handled, and well presented. The role supports sales and guest experience goals by planning and assigning workload, monitoring business and team outcomes, maintaining inventory and food safety routines, and coaching team members. The position partners with store leadership and vendors and may support other store services and assume store-level leadership-on-duty responsibilities as needed.

The role is full-time, but weekly hours are not guaranteed to reach 40 and may fluctuate according to business needs. The schedule is variable and may include nights, weekends, holidays, closing shifts, and peak shopping periods. Work is active and physically demanding, with time spent moving around the store and possible exposure to refrigeration, freezer conditions, allergens, changing temperatures, humidity, and outdoor elements during duties such as Drive-Up and carryout.

Requirements

• Must be at least 18 years old.
• High school diploma or equivalent.
• Strong interest in and knowledge of the Food & Beverage business.
• Ability to lead and hold others accountable.
• Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology as directed.
• Ability to work independently and as part of a team, manage workload, and prioritize tasks independently.
• Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
• Welcoming and helpful attitude toward guests and team members, with effective communication skills.
• Ability to access all areas of the building, interpret instructions and reports, and accurately handle cash-register operations as needed.
• Ability to climb ladders as needed and safely scan, handle, and move merchandise, including frequently lifting or moving up to 44 pounds without assistance.
• Flexible schedule availability, including nights, weekends, holidays, closing shifts, and peak shopping times; reliable and prompt attendance.
• Ability to work in refrigeration and freezer environments where common allergens may be present or handled, and in varying temperatures, humidity, and other elements during certain duties.
• Ability to remain mobile for the duration of scheduled shifts, which may vary in length.
• Previous retail and/or food experience is preferred but not required.

Nice To Haves

• Previous retail and/or food experience.

Responsibilities

• Deliver guest experience commitments and ensure team members understand, are trained in, and consistently deliver those commitments and operational standards.
• Observe team members, provide feedback, recognize strong performance, and hold team members accountable.
• Review guest, financial, and team outcome metrics; identify opportunities, take action, align the team on execution, and celebrate results.
• Understand sales goals and plan and execute daily and weekly workload to achieve department and store goals, including merchandising, pricing, display changes, sampling, and promotions.
• Walk and assess Food & Beverage and Food Service backroom and sales-floor areas against Target standards; prioritize business needs and identify workload tasks.
• Establish goals and expectations with guidance from the direct leader and hold team members accountable.
• Partner with store leadership through communication and collaboration on sales performance and workload deliverables; use check-ins and check-outs as daily connection points.
• Maintain fresh, full, and food-safe areas through inventory management, area routines, and food-safety policies and procedures.
• Assign daily work based on planned workload and guest traffic, aligned with weekly and monthly priorities; validate progress on assigned tasks and routines.
• Coach, train, and develop team members, close skill gaps, and model best practices.
• Lead team huddles to communicate focus areas and trends using store reporting and headquarters communications.
• Develop vendor partnerships, set expectations for delivery and merchandising standards, and support reliable in-stock conditions; place store-initiated orders where applicable.
• Stay current on relevant trends and products and educate team members.
• Support hiring and onboarding of new team members.
• Support guest services such as backup cashiering, Order Pickup, and Drive-Up while complying with applicable laws and requirements.
• Develop subject-matter expertise in federal, state, and local adult beverage laws as applicable and help protect the store’s liquor license.
• Where applicable, uphold Starbucks and Pizza Hut brand standards, maintain productive partnerships with brand or district managers, attend required meetings, and complete required training or certifications.
• Demonstrate ethical conduct, safety, and compliance, and hold the team accountable to those commitments.
• Lead safety practices by modeling and recognizing safe behavior, correcting hazards, assisting with incident response, and timely and accurately reporting or investigating injuries.
• Model physical security processes and support storewide merchandise-protection strategies, including ordering, storage, and application as directed.
• Promote inclusivity by valuing diverse voices and approaches and creating respectful, equitable experiences.
• As a key carrier, follow safe and secure training and processes.
• Occasionally assume store-level leadership-on-duty responsibilities during assigned shifts based on store needs.
• Address store emergency and compliance requirements.
• Perform other duties based on business needs.

Benefits

• Eligible team members and their dependents may receive comprehensive health benefits, which may include medical, vision, dental, and life insurance.
• 401(k).
• Employee discount.
• Short-term disability and long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.
• Financial, education, and well-being benefits and programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED