Food & Beverage Supervisor

Harrah's Northern California•Ione, CA

14h•Onsite

About The Position

Responsible for supervising the day to day operations of the restaurant outlets. Ensures department service goals are achieved. Embraces and maintains company service culture and core values. Ensures superior guest service, engaged team members as well as maximizing profitability for our company in a safe, secure, and clean environment. Exhibits leadership and vision to align, inspire, develop, and motivate team members.

Requirements

Required minimum 4-years’ related experience and/or equivalent combination of education and experience with at least 2-years of supervisory experience.
Required excellent communication, team-building and problem-solving skills.
Must be at least 21 years of age.
Must have the ability to read and understand documents such as safety rules, operating and maintenance instructions and procedure manuals.
Must have skill in solving practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Must have the ability to understand a variety of instructions furnished in written, oral, diagram or schedule form.
Must have the ability to speak effectively before groups of customers or employees of organization.
Ability to read, write, speak and understand English.

Nice To Haves

Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes.

Responsibilities

Supervises the daily operation of QSRs effectively and efficiently.
Responsible for successfully operating QSRs as measured through Total Service and EOS / SFS scores.
Analyzes and evaluates QSRs operations to best achieve cost effective running of the outlet.
Conducts pre-shift meetings, makes daily schedule adjustments and controls shift staffing levels to meet budgeted labor costs, supervises employees job performance (including coaching and feedback).
Monitors and controls physical and sanitary condition of assigned areas.
Assists in the completion of corrective action under the guidance of the Food & Beverage Manager to achieve revenues, operating expenses and GSRS rating.
Ensures proper usage and requisitioning of operating supplies within established guidelines.
Inspects food service facilities to ensure compliance with state and local health laws and internal regulations.
Ensures legal compliance with other federal, state, and gaming laws
Inspects and tastes prepared foods to maintain quality standards and sanitation regulations.
Works closely with employees and guests to correct concerns and issues regarding quality and services of food outlet.
Hires staff and ensures proper training, supervision, and development of subordinates.
Conducts performance reviews, recommends wage increases and promotions, and handles employees' complaints or grievances.
Maintains daily employee attendance and work records.
Ability to read, write, speak and understand English.
Perform other duties as assigned traditionally performed by a Food & Beverage Supervisor.