Supervisor, Food & Beverage

Pacific National Exhibition • Vancouver, BC

1h • Onsite

About The Position

The Pacific National Exhibition (PNE) is seeking two talented individuals to join their Food & Beverage Team. These individuals will work under the direction of Food & Beverage Managers and Assistant Managers, assisting with the staffing and operation of PNE food concessions, bars, catered events, and other functions on site. The PNE offers a challenging, dynamic, and rewarding environment with passionate team members dedicated to delivering memorable experiences.

Requirements

• Previous experience in a supervisory role within the Food & Beverage Industry.
• Successful completion of Grade 12.
• Food Safe Level 1 and Serving it Right.
• Knowledge of food & beverage/food outlet operations, and all applicable quality, hygiene, and liquor licensing legislation, regulations, and standards.
• Experience with billing and cash reconciliation duties.
• Excellent leadership and people management skills to effectively motivate team members and address performance concerns with staff.
• Proven track record of implementing and maintaining superior guest service standards.
• Strong administrative capabilities including strong working knowledge of Microsoft Office applications, POS systems, and electronic and hard copy file management.
• Ability to remain calm under pressure and effectively manage various situations involving clients and staff.
• Ability to foster effective working relationships with peers, subordinates, tenants, clients, and other external contacts.
• Must be available to work a part-time event-based schedule which will include various extended workdays, late nights, and weekends.
• Successful candidates must undergo a Criminal Record Check.

Nice To Haves

• Previous experience in a reputable, high volume venue setting.
• Post-Secondary education in a related field.

Responsibilities

• Assist with the planning and execution of PNE food concessions and bars for year-round events and Playland.
• Actively ensure that all guest requirements are met and follow up with guest issues or concerns.
• Assist with the management, training, and scheduling of frontline seasonal employees and part-time event-based staff.
• Assist with inventory administration, including ordering, receiving, and inventorying food and beverage products.
• Ensure all food and beverage outlets are well-maintained and that staff are working safely and in compliance with corporate policies.
• Enforce both corporate and internal Food & Beverage departmental policies, including FOODSAFE guidelines, OH&S regulations, and all applicable legislation and company policies.
• Act as a role model, provide guidance, leadership, and management for direct reports, and performance manage staff throughout employment.
• Assist in ensuring that all operating equipment and supplies are properly cared for, stored, and secured.
• Perform other related F&B duties as required.

Benefits

• 10% in lieu of Benefits and Vacation
• Opportunity for free or discounted tickets to shows, events, sports games, and much more
• Staff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food Stands

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED