Food & Beverage Supervisor - Bowl Valley

AccorHotel • Banff, AB

8d • Onsite

About The Position

As the Bowl Valley Supervisor, you'll offer visionary leadership, fostering an engaged team committed to delivering quality, efficiency, and exceptional service. Your role encompasses overseeing day-to-day operations effectively and efficiently, with a crucial focus on employee training.

Requirements

• High School Diploma required
• Previous guest service experience including point of sale system experience preferred
• Computer experience is preferred
• This job required to be able to stand long hours and lift up to 50lbs in some instances
• Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Nice To Haves

• hospitality degree or entertainment degree/recreational will be considered an asset
• Five pin bowling knowledge will be considered an asset

Responsibilities

• Having full knowledge of menu items and pricing
• Handling all cash and credit card transactions from guests in an efficient and accurate manner
• Ensuring stocking Bowl Valley amenities
• Ensuring the shoe rentals are appropriately handled and accounted for
• Ensuring that lanes booking is handles appropriately/assign as needed/well maintained
• Assist guests/ members in reference to their score sheets, when required
• Ensuring that Bowl Valley Area Machines are in an operational and functional manner at all times, assist or perform in stripping and conditioning bowling lanes and pin decks and other Machine/Lane related duties
• Manage a team of 5-10 staff members including scheduling, operations and daily duties as assigned
• Other duties as assigned

Benefits

• Subsidized staff accommodation provided on-site for full time status employees
• One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal)
• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler
• Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED