Food & Beverage Supervisor - Limelight Mammoth

Aspen Skiing CompanyMammoth Lakes, CA
$20 - $28Onsite

About The Position

The Food & Beverage Supervisor assists with Breakfast, Restaurant, and Banquet operations to ensure excellent guest service, efficient staff management, and smooth service execution. This role requires strong leadership, attention to detail, and the ability to maintain high standards of food quality, cleanliness, and guest satisfaction. This position reports to the Director of Outlets. The pay rate for this position while supervising Breakfast & Restaurant shifts is $28.00 per hour. The pay rate for this position while scheduled to work in Banquets as a Banquet Captain is $20.00 per hour plus service charges.

Requirements

  • Minimum of 3 years' experience in food service environment required
  • Strong knowledge of Food & Beverage operations, including service, food preparation, and sanitation standards
  • Excellent leadership and team management skills to motivate and guide staff
  • Ability to handle guest concerns, complaints, and feedback in a professional and efficient manner
  • In-depth knowledge of food and beverage menus, including ingredients, preparation, and presentation
  • Strong communication skills for interacting with guests, staff, and management
  • Ability to manage time effectively, multitask, and prioritize in a fast-paced environment
  • Proficiency in point-of-sale (POS) systems and restaurant management software
  • Ability to train, coach, and develop staff to improve performance and service quality
  • Strong organizational skills to manage reservations, schedules, and inventory
  • Knowledge of health, safety, and sanitation regulations in a restaurant setting
  • Ability to monitor and maintain inventory levels of food, beverages, and supplies
  • Strong problem-solving skills to address operational challenges and guest issues
  • Ability to maintain a calm and composed demeanor under pressure
  • Flexibility to work evenings, weekends, and holidays as needed

Nice To Haves

  • Bachelor's degree in hospitality management, or related field preferred

Responsibilities

  • Supervise and coordinate Food & Beverage staff to ensure exceptional guest service and efficient operations
  • Train, motivate, and provide feedback to staff to maintain high service standards
  • Oversee daily breakfast and restaurant activities, including guest seating, order taking, and food delivery
  • Ensure food quality, cleanliness, and presentation meet hotel standards
  • Handle guest complaints and resolve service issues promptly and professionally to ensure a positive and welcoming atmosphere for guests and staff
  • Maintain accurate records of guest reservations, staff schedules, and inventory
  • Collaborate with the kitchen to ensure timely and accurate food preparation
  • Monitor staff performance and assist with performance evaluations
  • Ensure adherence to health, safety, and sanitation standards in the restaurant
  • Manage cash handling and processing of guest payments accurately
  • Assist with opening and closing procedures, including breakfast, restaurant, and banquet setup and cleanup
  • Oversee the set-up of Banquet functions including checking of the physical layout of the room, providing the servers with the proper set-up information and posts updated function sheets in the banquet kitchen
  • Conduct pre-service Banquet meetings with staff and delegate duties to banquet servers and bartenders during set-up and break down of events
  • Other duties as assigned

Benefits

  • Health, Dental and Vision Insurance Programs
  • Flexible Spending Account Programs
  • Life Insurance Programs
  • Paid Time Off Programs
  • Paid Leave Programs
  • 401(k) Savings Plan
  • Employee Ski Pass and Dependent Ski Passes
  • Other company perks
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