Food & Beverage Supervisor, Chateau Jasper

Pursuit Collection•Jasper, AB

41d•$21

About The Position

At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed to highlight the unique beauty of each location. Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation services that help our guests immerse themselves fully in the experience. What ties it all together are the friendly faces you’ll find along the way, the thoughtful amenities, and the delightful details that make every visit feel personal and unforgettable. This is a full-time, seasonal role beginning May 2026. ROLE & RESPONSIBILITIES Provide support, training and coaching to ensure the front of house team delivers an interactive, knowledgeable and professional Food & Beverage experience. Actively participating in the daily Food & Beverage operation including coordination of scheduling, recognition and performance management duties – all with best office view you could ask for! Coordinate Food & Beverage orders and inventory with the Food & Beverage Manager. Ensure accuracy in cash, debit and credit card transactions. Preparation and verification of daily cash reports. Act as the direct line of support in handling any service-related issues, actively listening to guest concerns/issues and finding effective resolution. Escalating as required. Ensure the restaurant area is clean and always organized. Other duties as assigned by the Food & Beverage Manager

Requirements

At least one year of Food & Beverage supervisory experience.
Detail oriented, strong communication and leadership skills
Experience with high volume and demonstrated professionalism under pressure.
Comfortable working on your feet for extended periods of time in both an indoor and outdoor environment at a high altitude.
Be prepared for all weather conditions (Snow, Rain, Wind, Hail)
Proven track record of “safety first” practices an asset
Previous experience with POS, Microsoft Office, cash handling/cash out
Secondary language skills an asset

Responsibilities

Provide support, training and coaching to ensure the front of house team delivers an interactive, knowledgeable and professional Food & Beverage experience.
Actively participating in the daily Food & Beverage operation including coordination of scheduling, recognition and performance management duties
Coordinate Food & Beverage orders and inventory with the Food & Beverage Manager.
Ensure accuracy in cash, debit and credit card transactions.
Preparation and verification of daily cash reports.
Act as the direct line of support in handling any service-related issues, actively listening to guest concerns/issues and finding effective resolution. Escalating as required.
Ensure the restaurant area is clean and always organized.
Other duties as assigned by the Food & Beverage Manager