Food & Beverage Supervisor - Embassy Suites Denver Downtown

Sage Hospitality•Denver, CO

2d•$23 - $24•Onsite

About The Position

The Food & Beverage Supervisor assists the Restaurant Manager in all phases of restaurant operations and is responsible for complete restaurant operation in the manager’s absence. The role monitors restaurant associates and service standards, supervises guest service, supports daily operational procedures, and helps maintain a clean, properly prepared restaurant. The position is at the Embassy Suites by Hilton Denver Downtown and Convention Center.

Requirements

High school education or equivalent.
One to two full years of employment in a related position with this company or another organization.
Advanced knowledge of food-profession principles and practices, including experiential knowledge for managing people or complex problems and food and beverage management.
Excellent oral communication skills for communicating with guests and associates, issuing instructions, and communicating policies.
Excellent comprehension for assisting with guest and associate matters and interpreting instructions from superiors.
Excellent vision for seating guests, expediting food, cleaning equipment, and reading floor plans, charts, and schedules.
Ability to lift, push, pull, and carry tables, chairs, trays, plates, and chafing dishes daily, weighing 20–40 pounds.
Ability to bend to pick up dropped items and to assist with serving food or obtaining supplies.
Mobility to cover all outlet areas for approximately 95% of the shift and continuous standing to assist at the hostess station.
Ability to climb stairs as required by location.

Responsibilities

Monitor servers, runners, and other restaurant associates to ensure adherence to service standards and SOPs, including uniform, footwear, name tag, and appearance requirements.
Supervise guest service and watch for guests who need assistance.
Assist the manager in establishing and monitoring completion of side-work duties.
Maintain the bank according to SOP and keep it balanced and secure.
Review daily communication sheets from the previous shift and prepare one for the following shift; check personnel call-offs and review the floor plan for coverage.
Check restaurant cleanliness and setup, including service stands, aisle areas, and table cleanliness and setup.
Communicate daily with the Restaurant Manager about special events, house counts, and related matters.
Assist restaurant managers in conducting menu classes and taste panels.
Take responsibility for complete restaurant operation when the manager is absent.