Room Attendant - Embassy Suites Denver Downtown

Sage Hospitality Group•Denver, CO

1d•Onsite

About The Position

The Room Attendant cleans and prepares guest rooms during the overnight/PM shift, meeting established cleanliness and propriety standards to support guest satisfaction and maximize revenues. The role involves maintaining cleaning carts and storerooms, cleaning guest rooms and public areas, replenishing room supplies, and reporting safety concerns and maintenance deficiencies. The work takes place primarily indoors in a climate-controlled environment, with exposure to excessive heat and humidity in the laundry area.

Requirements

No formal education or training required.
No prior experience required.
Basic knowledge of general cleaning principles, cleaning products, and standard cleaning equipment.
Ability to understand and follow verbal and written instructions and communicate verbally and in writing.
Ability to lift up to 50 pounds continually throughout a shift.
Ability to push, pull, and move levers, equipment, and furniture throughout a shift.
Ability to work with arms raised above the head throughout a shift.
Ability to maneuver a fully loaded maid cart weighing up to 50 pounds through hallways and into and out of closets throughout the workday.
Ability to identify minute debris and dirt in poorly lit areas and read written instructions and computer printouts.

Responsibilities

Retrieve items from shelves and storerooms, set up cleaning carts with supplies, and keep carts and storerooms clean and orderly.
Clean windows, doors, walls, closets, fixtures, public areas, and hallways, using ladders or stools when needed to reach high areas.
Clean and sanitize showers, tubs, toilets, stall walls, exposed pipes, mirrors, sinks, and restroom walls.
Replace towels, soaps, and room amenities, and restock guest-room literature and supplies.
Wash hard-floor areas by hand to remove dirt and soiled areas.
Dust and polish furniture, fixtures, wall hangings, vents, and ceiling corners.
Strip and remake beds with fresh linen, checking bedding for cleanliness and replacing soiled items; check for soil between mattresses and under beds.
Check closets for cleanliness and restock guest-room supplies, including hangers, extra blankets, and pillows.
Vacuum guest rooms, public areas, and hallways, including beneath furniture and in hard-to-reach areas; move furniture as needed.
Inspect door and window locks and promptly alert management to unsecured or unsafe conditions.
Inspect room equipment, including televisions, lights, lamps, faucets, and radios; report room-status issues and maintenance deficiencies in writing to the Executive Housekeeper.
Secure and maintain custody of equipment, keys, and supplies.
Maintain a friendly, cheerful, and courteous demeanor.
Perform other duties as assigned, requested, or deemed necessary by management.