Food & Beverage Supervisor - Atlantic Oceanside Hotel and Event Center

Witham Family HotelsBar Harbor, ME
$26 - $30Onsite

About The Position

The Atlantic Oceanside Hotel and Event Center is seeking a dedicated Food & Beverage Supervisor to join their team. This full-time, year-round role involves supporting the daily operations of food and beverage outlets, serving as Manager on Duty during assigned shifts, overseeing dinner service, supporting breakfast operations, and leading front-of-house team members. The supervisor will act as a key resource for guests and team members, working closely with department leaders to ensure exceptional guest experiences, maintain service standards, and support overall hotel operations. Witham Family Hotels emphasizes a supportive, family-like workplace and is recognized as a Best Place to Work in Maine and an Inclusive Workplace.

Requirements

  • Previous restaurant, hotel, or food and beverage supervisory experience preferred
  • Strong leadership, communication, and interpersonal skills
  • Ability to work efficiently in a fast-paced hospitality environment
  • Knowledge of POS systems and cash handling procedures
  • Strong problem-solving and decision-making abilities
  • Professional appearance and guest-focused attitude
  • Ability to stand and walk for extended periods
  • Ability to lift up to 50 lbs occasionally
  • Flexible availability, including mornings, evenings, weekends, and holidays
  • Positive attitude and team-first mindset

Responsibilities

  • Supervise front-of-house operations during assigned restaurant shifts
  • Ensure smooth, efficient, and professional service at all times
  • Monitor dining room flow, guest satisfaction, and service standards
  • Assist with opening and closing procedures for restaurant outlets
  • Ensure cleanliness, organization, and proper setup of dining and service areas
  • Support bar operations, including service standards and inventory control
  • Provide breakfast leadership coverage on scheduled days off for the Breakfast Manager
  • Work closely with the Breakfast Manager and restaurant leadership team to maintain consistent service standards across all meal periods
  • Serve as Manager on Duty during assigned shifts, acting as the primary point of contact for operational and guest-related concerns
  • Respond to guest concerns and service recovery situations promptly and professionally
  • Communicate effectively with Front Desk, Housekeeping, Maintenance, and Kitchen teams
  • Monitor safety, security, and overall hotel presentation throughout the property
  • Make operational decisions in the absence of department managers
  • Supervise and support servers, hosts, bartenders, and support staff
  • Assist with training, coaching, and performance feedback
  • Lead by example through professionalism, teamwork, and guest engagement
  • Ensure team members follow company policies, grooming standards, and service expectations
  • Assist with shift assignments and labor management
  • Greet and engage with guests to ensure an exceptional dining experience
  • Anticipate guest needs and maintain high hospitality standards
  • Handle guest concerns with urgency and professionalism
  • Promote hotel amenities, restaurant offerings, and special events
  • Assist with inventory management and ordering as directed
  • Monitor cash handling and point-of-sale procedures
  • Complete shift reports and communicate operational updates
  • Ensure compliance with health, safety, sanitation, and liquor laws
  • Support overall operational efficiency and profitability goals

Benefits

  • PTO (Paid Time Off): Earn up to 136 hours in your first year. The longer you're with us, the more you earn!
  • Health Insurance: Multiple plans, with 80% of the cost covered—including family options.
  • Dental & Vision Insurance: Our dental plan is a gem—up to 4 cleanings a year and more! We cover 80% of the cost. Vision plan also available.
  • 401(k) plan: Up to a 4% match.
  • End of Season Bonus.
  • Heating Savings Program: Save on heating oil and propane through Irving and Dead River.
  • Core Values Program: Earn points for branded swag.
  • Life Insurance & AD&D: We cover the first $10,000, with additional voluntary coverage available.
  • Short-Term Disability: Provided at no cost.
  • Referral Bonus: Earn up to $1,000 per new full-time employee you refer.
  • Employee Discounts: Hotel stays, dining, and spa services at our properties and selected New England Inns & Resorts hotels.
  • Employee Recognition Programs.
  • Employee Assistance Program (EAP): Free and confidential counseling services.
  • Employee Relief Fund: Financial assistance for unexpected situations—funded primarily by our awesome team.
  • Annual Flu Shot Clinic.
  • Witham Family Hotels Gala: An annual celebration recognizing YOU!
  • Community Giving: The Witham Family Hotels Charitable Fund has donated over one million dollars to local organizations.
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