Food & Beverage Supervisor
About The Position
The Food & Beverage Supervisor role at Salish Lodge & Spa involves supervising personnel in the Food and Beverage Department, including scheduling, training, and motivating employees. The position requires assisting the service team on the floor, taking and serving orders, and supporting wine service. This role facilitates the sales/customer service/operations interface, oversees daily operations of all F&B outlets, and ensures profitability, efficient operations, and adherence to safety and quality standards. The supervisor will also manage inventories, respond to inquiries and complaints, administer state liquor laws, handle guest challenges, and ensure guest expectations are exceeded. A key aspect of the role is ensuring a safe and orderly work environment.
Requirements
- 2+ years lead or supervisory experience and/or training in comparable food service operation.
- The ability to read, write and speak English fluently is required to read, analyze, and interpret regulations. Ability to effectively present information and respond to questions from group of managers, clients, customers, and the general public.
- Computer knowledge including Word, Excel, Outlook, and POS system(s).
- Must be flexible and able to perform multiple tasks and work in stressful situations.
- Necessary State Food Handler’s License and Liquor Serving Permit.
- Native American/Alaskan Native preference applies under applicable TERO requirements.
Nice To Haves
- International Sommeliers guild Wine Fundamentals 1 or 2 preferred.
Responsibilities
- Supervises personnel employed in the Food and Beverage Department, including scheduling, training, and motivating employees daily.
- Assist service team on the floor, take and serve orders if necessary and assist with wine service.
- Facilitates sales/customer service/operations interface daily.
- Supervises division activities, overseeing daily operations of all F&B outlets.
- Ensures profitability, efficient operations and adherence to established safety and quality standards daily.
- Inventories supplies and beverages and maintains accurate inventory records monthly.
- Responds to internal and external inquiries and complaints and maintains favorable team member and guest relations as needed.
- Administers state liquor laws as they pertain to operations daily.
- Deals with guests’ challenges and communicates all issues with Director of Food and Beverage and Food and Beverage Managers.
- Assures that we exceed guest expectations by being responsive, engaged and following-through on all requests.
- Represents organization as point of contact ensuring guests’ needs are met and expectations exceeded.
- Ensures a safe work environment, reporting unsafe conditions and equipment that need repair immediately and that the work area is clean and orderly.
Benefits
- Paid Time off & Holiday Pay
- Medical, Dental, Vision, Disability, 401K
- HSA/FSA Plans -with employer contribution
- Referral Bonus
- Discounted Lodging, Dining, Spa, Golf, and Retail
- Employee Assistance Program
- “Columbia Cares” Volunteer Opportunities
- Committee Participation Opportunities
- Task Force Work Opportunities
- Online Learning Platform to Help You Grow!
- Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
